Somto M. Email & Phone Number

Hawthorne, California, United States

Backing up and restoring Microsoft SQL Server databases for any business requirementsInstalling, configuring, troubleshooting SQL databases, and cluster technologies, adhering to best practices.Work to ensure that the proper hardware resources are allocated to the databases, and to ensure high resilience and performance tuningProviding tier two support for the Database Administration team, ensuring the stability of SQL servers and clustered environmentsMaking sure all Database… Show more Backing up and restoring Microsoft SQL Server databases for any business requirementsInstalling, configuring, troubleshooting SQL databases, and cluster technologies, adhering to best practices.Work to ensure that the proper hardware resources are allocated to the databases, and to ensure high resilience and performance tuningProviding tier two support for the Database Administration team, ensuring the stability of SQL servers and clustered environmentsMaking sure all Database instances are patched with the most current security updatesD365 Finance and Operations Administrator: Refreshing databases and providing access to users and making sure to be in compliance with company policiesD365 Dynamic Lifecycle Administrator: Creating cloud-hosted environments and Implementing Releases and builds on all Sandboxes Documenting procedures, configurations, and problem resolutions accurately, maintaining comprehensive records.Maintain organized technical documentation to support operational activities and compliance requirementsCollaborate with developers to implement solutions, release code, and resolve technical issues promptly.Coordinate with internal and external technical teams to troubleshoot and resolve technical issues effectivelyExperienced in managing internal and external Microsoft SQL Server database security: managing user access permissionsAzure DevOps Administrator: Onboarding and offboarding usersUnderstanding of High Availability, Business Continuity, and Disaster Recovery conceptsMigrating Microsoft SQL Server databasesPerforming database activities such as monitoring, space management, and setting up alerts for any database requirements to address any issues that arises Creating and running Maintenance plans for scheduled jobsEnsuring availability and performance of all Microsoft SQL Server databases Show less

Greater Los Angeles Area

Managed daily administration functions for Exchange Server 2010 & 2016Managed both perimeter security equipment and cloud services for email security and mail routingMaintained enterprise backup solution for all critical back office systems as well as system involved the development life cycle for engineering and quality assurance teamsPerform server hardware installation and configuration, as well as operating system installation, configuration and ongoing upgrade and security… Show more Managed daily administration functions for Exchange Server 2010 & 2016Managed both perimeter security equipment and cloud services for email security and mail routingMaintained enterprise backup solution for all critical back office systems as well as system involved the development life cycle for engineering and quality assurance teamsPerform server hardware installation and configuration, as well as operating system installation, configuration and ongoing upgrade and security patching effortsMaintain and monitoring of hosts and virtual servers for both Hyper-V and VMware hypervisor environmentsManaged mobile device standards and support of all IOS and Android devicesManaged desktop standards for VPN for both MAC and Windows workstation and served as escalation point to helpdesk for remote users as neededManaged Active Directory standards for user account, security groups and distribution groups by documenting processes and procedures for helpdesk Show less

Greater Los Angeles Area

Managed over 100 clients on all various types of systems with a network of 50-300 plus users Managed projects in setting up new offices, setting up new phone systems, and computers and patching cables to data ports for new clients Remote Connection into client computers and servers using Screen connect systems to resolve all incidents or technical issuesManaged the installation of LabTech RMM tools on client computers for remote supportOver-the-phone end user and customer… Show more Managed over 100 clients on all various types of systems with a network of 50-300 plus users Managed projects in setting up new offices, setting up new phone systems, and computers and patching cables to data ports for new clients Remote Connection into client computers and servers using Screen connect systems to resolve all incidents or technical issuesManaged the installation of LabTech RMM tools on client computers for remote supportOver-the-phone end user and customer service supportMicrosoft Office installation and configuration and Office 365 administrationTier I &II Technical Support (Active Directory Management). Supported MAC OS 10 and MS Windows operating systemsServer Hardware and Software Installation/Upgrades Show less

Northridge, Ca

Support all Advance Meter Installers with Intermec CN70 Windows Mobile Device Handhelds Northridge, CA LocationMicrosoft Exchange – Mailbox Creation, storage limit, mail flow, queue and diagnosis and including Exchange MigrationCreate and deleted accounts in Active Directory, VMware Technology Support MAC OS 10 and MS Windows operating systemsOpened, assigned, closed and updated various issues in the ticket log system both high and low priority issues using the Zendesk… Show more Support all Advance Meter Installers with Intermec CN70 Windows Mobile Device Handhelds Northridge, CA LocationMicrosoft Exchange – Mailbox Creation, storage limit, mail flow, queue and diagnosis and including Exchange MigrationCreate and deleted accounts in Active Directory, VMware Technology Support MAC OS 10 and MS Windows operating systemsOpened, assigned, closed and updated various issues in the ticket log system both high and low priority issues using the Zendesk ticketing system Show less

Santa Monica, Ca

Made sure all technical issues were resolved in the ticket system Managed and trained Help Desk technicians to handle Tier I Mac and WIN system support issuesSupported MAC OS 10 and MS Windows operating systemsMicrosoft Exchange – Mailbox Creation, storage limit, mail flow, queue and diagnosis and including Exchange Migration

Master Of Business Administration (M.B.A.), Computer And Information Sciences And Support Services

Masters Program

Bachelor Of Science (Bs), Computer Science

Undergraduate Program