- Creating and implementing operational strategy- Managing the supply chain including procurement and logistics- Managing the customer experience- Wireless and wired computer networking

- Providing IT support service for a remote team.- Ensuring the procurement of the necessary work tools.- Ensuring the configuration of work tools.- Providing end-to-end customer support, ranging from identifying problems to troubleshooting and debugging- Installing programs- Wireless and wired Computer networking

- Hardware repairs and assembly- Managing supply chain of our products including procurement and logistics.- Troubleshooting, hard drive recovery, malware and virus removal- Managing vendors

in this role, I was responsible for liaising on a regular basis with my supervisor to monitor progress and to ensure that the technical and administrative tasks are completed in a timely manner.