I am an illustrated Project manager and CRM Consultant with rich experience in managing multiple projects other than documenting and analyzing client requirements and defining a clear scope with appropriate timelines.I am a highly proficient customer happiness manager with rich experience and knowledge working with Salesforce and other CRMs. My expertise lies in understanding what is important to the customer, delegating the right internal resources, and tailoring my actions to their priorities and focus. Based on industry best practices and my own experience in the field, I ensure that projects are completed efficiently to meet customer expectations.My expertise lies in-> Cost estimates and risk management-> Feasibility studies-> Salesforce, Google Cloud, Zoho CRM, and more-> Sales & Marketing effectiveness measurement-> Campaign Performance Report-> Customer Profitability monitoring-> Deliver performance-driven social media advertising -> Create marketing automation solutions As a cutting-edge innovator, I've worked with small, medium, and Fortune 500 companies to improve their customer experience by providing success-driven CRM solutions and services. Passionate about digital transformation, I am versed in empowering the world's startups and leading businesses to change how their customers and people experience performance, ROI, and streamlined business results.If you want to know how to ensure project success or have a project I can help with, please get in touch.