Son Pham Email & Phone Number

Vietnam

 Building up customer’s database, screening the database, generating leads by cold calling, emailing, meeting face-to-face with customers. Actively seeking, exploring and developing relationships with domestic and foreign customers and potential partners, through online and offline channels (Email, LinkedIn, Facebook, Cold Call, Event ....), with customers who are in need of Outsourcing language services. Exploiting market segments assigned by the company, based on the company’s data and upon groups, categorizing by sector, nationality, Asia or global, including sectors such as manufacturing, banking, law, tourism, media, information technology, gaming, Learning customers’ demand, supporting and consulting them about products and services, doing contract negotiations, coordinating with project management department to handle the projects at the request of customers. Participating in promotional events for customers’ approach held by the Company. Handle all administrative aspects of sales: contracts & warranties.

Vietnam

- Actively recruiting new vendors to build domain expertise forlanguage pair needs.- Creating and supplying translation sample tests to be evaluated forpotential new vendors.- Active management of the translator vendor database.- Relationship management with existing translator network in order toretain high quality professionals.- Negotiating translation rates.- Create individual contracts for vendors according to set requirementsand standards.- Developing project plans and workflows, managing time, budget,resources, and quality control- Arranging quality control of translation vendor deliverables throughongoing linguistic review and tracking performance data.- Maintaining an accurate database.- Work with account payables to ensure timely payments to translationvendors.- Issues management with vendors in cases where the desired qualityand project targets are not achieved.- Regularly monitor clients' satisfaction and take improvement actions.Identify and document opportunities to improve processes andtechnologies.