Sona Jayakumar Email & Phone Number

Chennai, Tamil Nadu, India

• Led cross-functional teams in the development and implementation of strategic initiatives that aligned with corporate goals, driving process improvements and innovation.
• Facilitated meetings with stakeholders to elicit detailed business requirements, producing comprehensive documentation and user stories.
• Spearheaded the adoption of Agile methodologies within the team, enhancing collaboration and delivery efficiency across projects.
• Conducted in-depth data analysis and developed advanced reporting tools using Power BI and SQL, resulting in improved decision-making processes and KPI tracking.
• Mentored and guided junior analysts, fostering a culture of continuous learning and improvement within the business analysis team.
• Championed change management efforts, preparing stakeholders for transitions by developing training materials and conducting sessions to ensure smooth implementation.

Chennai, Tamil Nadu, India

• Collaborated with stakeholders to gather and document business requirements, ensuring alignment with strategic objectives.
• Developed and maintained process maps and workflow diagrams to identify inefficiencies and recommend process improvements.
• Conducted data analysis and created reports using tools like Power BI, resulting in actionable insights that improved operational efficiency.
• Facilitated user acceptance testing (UAT) sessions to validate solutions and ensure they met business needs.
• Actively participated in Agile ceremonies, contributing to sprint planning, backlog grooming, and retrospectives.
• Implemented data validation processes to enhance data integrity.