Sales:-Achieve growth of AED 20Mn in the Assets (lending products) from base,-Achieve AED 24Mn growth in Liability from base from new (account opening) or existing customers (increase in balance maintained)-48 Cross-Sell products annually such POS Machines, Bancassurance, Corporate Credit/Debit Cards, WPS, Forex transactions etcFinancial & Credit Risk Analysis and Reporting:-Manage process for lending starting from sourcing, preparation of credit proposals, follow up for credit queries, account opening to disbursal of loan. -Conduct analysis of financial statements to comprehend the company’s performance and liquidity position.-Assessing Risk through the use of Moody Rating including Pace & Tank assessment along with use of various profitability & liquidity ratio.-Strategize and Negotiate a feasible Model for Restructuring of bad loans & develop an action plan for optimizing the recovery.-Prepare projected financial Balance sheet & P/L to assess the clients DSCR/DBR ratio for capital/long term financing.-Structure working capital facilities as per client’s business model and requirement with products like- LC/ TR/Bill discounting/Guarantee etc. Key Accounts Manager:-Manage a portfolio of more than 150 clients consisting of both borrowing with a book size that has exceeded AED 100Mn & non-borrowing of AED 150Mn.-Established a long-term trusted Advisor relationship within the Portfolio.-Preparing Market intelligence & strategic industry reports to assist & advise businesses operations. -Conduct face to face customer meeting at least once every quarter & telephonic call on monthly basis for performance review.Customer Service Delivery:-Customer Service & Satisfaction included 30% of the KPI.-Ensure positive customer experience through effective communication, swift resolution of customer inquiries and requests.-Analyze & interpret various customer service KPI metric reports such as NPS Score; First Contact resolution, and publish action plan.

Nature of Duties :• Working with Trade Finance (Assets) products eligible for Small and Medium companies for AED 5- 150MM turnover• Pre-screening , Limit Requirements and nature for understanding the limits• Client Feasibility, Credit Application Preparation, Justification of limits, Business and Analysis of Financial Documents of prospect companies.• Credit follow up, Query revert , Follow up for documentation with Credit Department , Revert to Credit department for query, Documentation compiled as per approval , follow up for limit uploads and disbursed• Account opening, MIS, Approved limits utilisation to be followed up with customers and internal departments.• Source New to Bank clients,Face to face meeting and Negotiation with prospect clients and Acknowledged and appreciated for introducing prospect clients and disbursing few cases by self.• Support 4 RM’s for daily customer transaction and preparation of MIS and other requirements for the team• Cross-sell –Insurance• To work with softwares and application required such as MRA (Ratings), Itqan, LAPS, FCR, Sentinel and others• Report directly to the Assistant Regional Vice President.

Nature of duties: Preparation of Trial Balances and Balance sheet and other financial and Management information statements for small, medium and large clients, checking and verification of Accounts, Inventories, Accounts receivables and Accounts payable etc. Tax audits and book keeping for partnership and private Ltd companies and preparation of their Final accounts. Attend Annual Bank Audits, Verification of bank’s Loans and Advances Accounts and other Assets and Liabilities accounts etc. Key Achievements • Computer skills including Excel and other MS applications.• Proven ability to work methodically with attention to detail.• Ability to work towards fixed deadlines without jeopardising standard of work.• Appreciated for working effectively and efficiently

Accounts Handled : Novell; Columbia Asia Hospital, India; Prestige group, Sublime Art Gallery, U.B city, Bangalore, India.Nature of Duties: • To write up pitch notes for featuring articles for clients.• Research and preparation of media list for potential media opportunities• To develop ideas for various events for the clients and handle media in the press conference.• To handle Client relations and follow-ups to ensure their satisfaction.• Organized press conferences and concerts in restaurants, hotels etc