Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Performed volunteering in Kingdom of Bahrain . Completed schooling from Indian school , Bahrain . Doing a double degree in two major subjects like History and Business .
Ghost Kitchen Brand
-
Shift SupervisorGhost Kitchen Brand May 2021 - PresentToronto, Ontario, CanadaCommunicate EffectivelyResponsibilities: Facilitate clear communication among team members, address conflicts, and ensure smooth operations.Achievements: Fostered a collaborative team environment, resulting in a 15% improvement in staff morale and teamwork.Oversee Kitchen OperationsResponsibilities: Manage daily kitchen activities, ensure timely and high-quality food preparation, and supervise staff.Achievements: Improved order fulfillment time by 20%, leading to increased customer satisfaction ratings.Manage InventoryResponsibilities: Track and maintain inventory levels, reorder supplies, conduct audits, and resolve discrepancies.Achievements: Reduced inventory waste by 15% through efficient stock management and accurate forecasting.Implement Process ImprovementsResponsibilities: Identify and execute process enhancements, update procedures, and ensure regulatory compliance.Achievements: Streamlined kitchen workflows, resulting in a 25% increase in overall kitchen productivity.Handle Customer ServiceResponsibilities: Oversee order management and address issues related to accuracy and customer complaints.Achievements: Enhanced customer satisfaction by resolving complaints promptly and improving order accuracy by 10%.Ensure ComplianceResponsibilities: Maintain hygiene and safety standards, enforce protocols, and conduct safety drills and training.Achievements: Achieved a 100% compliance rating in health inspections and reduced workplace accidents by 30%.Administrative DutiesResponsibilities: Maintain shift reports, manage documentation, and assist with scheduling and coverage.Achievements: Improved scheduling efficiency, reducing overtime costs by 12% and ensuring optimal staff coverage.
-
Events Lead - Yupm GuildYorkville University Jul 2023 - Oct 2023Concord, Ontario, CanadaPlan and organize the events . 1. Coordinate with different departments for smooth and successful events .2. Pre-schedule the events and engage in marketing activities to promote events .3. Visits one-to one classes in person to communicate with students .4. Prepares budget, analyses the events success , forms report in ClickUp and different presentation. -
Events Associate - Yupm GuildYorkville University Sep 2021 - Jul 2023Concord, Ontario, Canada
Sona Sunil Education Details
-
Project Management -
History -
10 Std- 96% , 12 Std - 88%
Frequently Asked Questions about Sona Sunil
What company does Sona Sunil work for?
Sona Sunil works for Ghost Kitchen Brand
What is Sona Sunil's role at the current company?
Sona Sunil's current role is Shift Supervisor | Recent BBA Graduate from Yorkville University | CAPM Aspirant | Agile | Emerging Project Coordinator.
What schools did Sona Sunil attend?
Sona Sunil attended Yorkville University, Delhi University, The Indian School, Bahrain.
Not the Sona Sunil you were looking for?
-
-
-
-
Sona Sunil
Experienced Audit Associate In Grant Thornton | Acca Affiliate | All India Rank 1 For Advanced Audit And Assurance | B.Com Graduate |Asset Management | Employee Benefit PlanBengaluru1sksbusinessservices.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial