Sonal Bhople Email and Phone Number

● Team leader in group projects, delegating tasks and providing feedback. Coordinating with different group of End User, Project manager, Business Analysts and Quality Engineering teams for successfully and timely implementation.● Work well in a team setting, providing support and guidance.● Own Sandbox refresh and post refresh activities. Co-ordinates with cross functional team.● Administering Salesforce roles, profiles, sharing rules, workflows, and groups.● Granting or revoking user access to specific data, reports, and dashboards.● Providing support and training to Salesforce users.● Worked on Salesforce Shield. ● Set up and controlled user access levels across databases to protect important data.● Managing Salesforce requests with 1800 plus users.● Migrated the instances Behind the SSO.● Run and Analyze Salesforce Optimizer Report.● Integrated third party tool Salesforce e.g., Smartsheet, ZoomInfo, LinkedIn Sales navigator.● Worked on AppExchange for managed package.● Conducted tests to identify issues and make necessary modifications.● Proved successful working within tight deadlines and a fast-paced environment.● Adhered to set schedules to test databases for flaws and reduce downtime.● Developed and maintained courteous and effective working relationships.● Passionate about learning and committed to continual improvement.● Provided professional services and support in a dynamic work environment.● Proven ability to develop and implement creative solutions to complex problems.

● Creating custom objects, fields, page layouts, record types, object relationships,rollup summary fields and formula fields, users, roles, profiles, permission sets,licences and security settings based on role hierarchy.● Created and customised reports and dashboards for business needs for differentteams.● Created validation rules, field dependencies, picklists to maintain clean data.● Automated business processes using salesforce workflows, approval process, processbuilder and flow builder.● Worked with data management tools like data loader, data import wizard and dataloader.io to import and export data.● Duplicate management using duplicate rules and matching rules.● Managed reports and dashboards and gave training to end users.● Prepared documentation regarding salesforce new releases and updates to providenew functionalities and support as needed.● Implemented best practices to maintain system security, backups, data integrity, andduplicates.● Managed security controls by modifying sharing settings, field accessibility,password policies, session settings and network access.● Use Data Loader and developer workbench for insert, update and bulk import or exportof data. Used it to read, extract and load data from comma separated values CSV) file● Modified Lead Assignment Rules.● Responsible for creating Queues, Workflows rules and tasks to share and automate workto the users in the Queue.● Worked on integrated GTM tools such as Clari, ZoomInfo, Hubspot, Docusign.● Worked on Salesforce and CPQ processes including all standard objects andfunctionality.● Excellent communication skills with the ability to collaborate effectively withstakeholders at all levels, both technical and non-technical.● Handle multiple projects simultaneously and adapt to changing priorities.

● Managed Salesforce clients users; gathering the necessary account requirements to successfully strategize and plan each project and implement those plans to their organizational needs. ● Expert in designing, setting up and maintaining Salesforce standard objects, custom objects and junction objects, while also structuring user roles, security profiles and workflow rules.● Ensured data integrity through the appropriate use of de-duping, loading and exporting tools, for bulk of data using Data Loader● Created and updated users, reports and dashboards to track pipeline/stages for management visibility● Maintain dashboards and update as needed● Expert in process builder and formula fields● Expert in field level security along with page layouts to manage access to certain fields.