- Analyzes complex business problems to be solved with automated systems and Tableau Dashboard Visualizations.- Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner.- Lead cross-functional linked teams to address business or systems issues.- Configures system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements.- Provide consultation to developers when brainstorming solutions mostly for Sales data.- Create user stories and tasks for the project team within the Requirement Management Tool(Rally) following the Scrum methodology.- Ensure the stakeholders receive valuable deliverable(s) based on the requirements throughout the project.

- Manage projects to meet statement of work in terms of scope, effort, time and budget.- Deliver from the statement of work which defines the deliverables and create a Project plan.- Work as part of a multi-disciplinary project team on customer implementation projects, taking the leading role in requirements gathering, analysis, design and customer documentation.- Lead customer workshops, prepare requirements and user documentation for project delivery.- Prepare detailed functional and technical specifications, change requests and estimates for integrations and customization on Single Sign On, Lead Management and Lead Distribution projects.- Track progress by reviewing effort and duration consumed and estimating outstanding effort and duration.- Manage customer expectations, identifying and communicating issues and risks, as well as resolving to ensure customer success.- Control delivery so that budget and deadlines are achieved without compromising scope and quality.- Develop & lead initiatives to improve internal processes, documentation, customer satisfaction & speed of delivery.- Liaison between product management and customers on feature details, including specifications, level of effort, statements of work and schedule.- Produce quarterly feature schedules for customers based on resources, level of effort and customer priorities.

•Facilitate sessions to collect requirements from system users and prepare business requirement to provide appropriate scope of work for technical team to develop prototype and overall system. •Analyze existing systems and create user stories and use cases for new automated systems. •Resolve the identified bugs with developers and clarify any ambiguities.•Act as a liaison between development, QA, operations, business as well as client stakeholders throughout the project life cycle.•Develop enhancement requests for the application and deploy them as needed. Perform operational support for different applications used in the organization.•Work on projects related to third party integration with our in-house proprietary ERP software.Environment – MS Excel, Version one, MS SQL 2014, MS Visio, MS PowerPoint, Outlook, Third party Vendor tools (Chase Bank, BillTrust, Credit-Point Software & HubTran)

-Drive projects to delivery by performing project administrative tasks: creating and maintaining project plans, completing project estimates, identifying and reporting action items and risks, project status reporting, meeting facilitation and preparation of meeting notes. -Perform analysis of detailed business requirements and system design to formulate and code an execution plan utilizing Ab-Initio on UNIX environment.-Involved in mentoring fellow associates who are new to the Abi-Initio, Oracle and UNIX environment.-Develop complex custom orders while analyzing large datasets and perform unit testing and business acceptance testing. -Achieve data integrity and faster turn times by accurate delivery of data. Run data validations utilizing mainframe and generates reports in Excel, SAS and Tableau on ad-hoc basis.-Act as the liaison between various business units to implement custom solutions and lead project planning for client program implementation-Mapping business process and providing creative solutions to meet customer needs and also recommend business process improvement solutions.-Serve as a Subject Matter Expert and provide non-incident support to customers, sales and other TU cross functional teams. Environment - Mainframes, MS Excel, MS PowerPoint, MS Visio, Ab-Initio, Unix, SQL, SalesForce Admin & Technical Configuration, SAS reporting, Tableau, Agile Methodologies

-Responsible for troubleshooting undergraduate student’s assignments in MS Excel and MS Access.-Coordinated undergraduate’s weekly agenda and graded assignments.-Managed the online database by consistently updating undergraduate student’s grades

-Analyzed and validated requirements for changes to 4 existing web-based/ mainframe applications and business processes-Worked on creating test plans, preparing DB requests for SQL Review. -Created work order requests for promoting packages, staging JCL’s in different regions. -Provided production support and technical specific documentation for all 4 projects

-Recommended improvements within Abbott’s business processes by developing new tracking techniques involving technologies such as - UWB, RFID, Wi-Fi Tags, GPS-Generated vendor specific- data distribution reports in different operational sectors using Google Analytics.-A roadmap for integrating the new tracking techniques was proposed by creating dashboard in Tableau.

-Key Responsibilities were Requirement analysis, design, test planning, coding and unit testing-Developed automation of banking using COBOL and CICS in mainframes and DB2 as database-Lead the coding, design and testing of various business relevant checklist tools