Sonali Bola Email & Phone Number

Grand Rapids, Michigan, United States

• Engage with all the teams under Digital Services, which are 6 in total; and understand the roles they play on the Agile Release Train of Information Services. • Collaborate with cross-functional teams, including quality analysts, application developer analysts, web services developers and business analysts to understand the patient data and how it relates to the claims submitted on behalf of them in environments like Facets and Toad • Design, build, and maintain the infrastructure and systems required to collect, store, process and analyze large volumes of data by using PL/SQL and SQL

• Assigning degrees of urgency to requests from the user community: anything from Business Intelligence to troubleshooting inquiries.• Coordinate with the development team to model the always advancing business intelligence tools.• Facilitate in training the latest users on the modern data discovery platform and in weekly usersupport channels.• Participate in reporting needs analytics based on data availability in the developing reportingplatforms.

Grand Rapids, Michigan, United States

• Lead weekly meetings with Creative Dining Supervisors and Student Supervisors to make sure all the executions, projects and always evolving functionality of all the dining locations are being implemented.• Oversee almost 20-25 Student Supervisors and 130-150 Student Employees.• Plan and execute all student employee, supervisor and manager hiring, interviews, orientation,training, scheduling, reviews, discipline and employee file organization.• Administer the Kent County Health Department’s and Creative Dining Services’ protocol and healthcode about food safety, chemical safety and sanitation standards especially in response to theCOVID-19 pandemic.• Constructed a digital database using Google Apps Script containing students’ files from the past 5years by extracting information from Google Sheets and an online employee scheduling software called Humanity.

Grand Rapids, Michigan, United States

-Manage daily responsibilities on a 20-person team to meet employer and customer needs-Assign the people on the team at their working stations and supervise the work done

Grand Rapids, Michigan, United States

-Made breakfast smoothies for customers-Managed cash and card transactions for customer orders

-Worked as a cook's assistant and food prep worker, line runner, server, caterer, cleaning crew, banquet server before being promoted to a Student Supervisor.

Hyderabad, Telangana, India

-Elicit and document detailed requirements for test programs, games, software enhancements including UI Prototypes-Actively participate in the QA process by defining and clarifying use cases in collaboration with QA team members-Help end-users understand how the new functionality works and to increase adoption.