Operations Associate
Current✔Successfully transitioned 500+ HSBC clients to the RBC PH&N platform, ensuring a seamless migration and high client satisfaction.✔Execute IM and Custody fees for High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients.✔Reversed and recharged fees for past months' data through manual JEFE entry, ensuring meticulous accuracy and financial integrity.✔Managed security exclusions, fee reversals, suspension and reinstatement of accounts, streamlining complex financial operations.✔Reinstated Private Investment Management Accounts, Dominion Securities TFSA, and Advisor accounts on Data View, enhancing service offerings and client engagement.✔Account Closures for Dominion Securities.