i. Handling entire Administrative Operations of the company dealing with hybrid mobile applications for Education and Web Media within the Indian Subcontinent, the Middle East and the UK.ii. Developing Flyers, Brochures, Festoons, Leaflets, Book Covers etc.iii. Communication, Customer Service with high satisfaction rate, Lead Generation, Business Development, Head Hunting, Admin and Business Operations iv. Research on content and books (from various sites, viz. Amazon.com, Audible.com etc.) and their reviews, title and sub-title suggestions.v. Recruiting, Training and Coordination with teachers and content writers – in-house (both full and part-time) and freelancers that include a lot of interaction.vi. Content creation and proofreading, editing. Content review etc.vii. Act as the first point of contact: deal with phone calls, emails, chats, messages and correspondences viii. Drafting letters, job posts, media posts, press releases, emails, handling calls and social network profiles and advertisements etc. Manage and reply to the President’s emails and calls very professionally and on time with strict confidentiality ix. Call, Guide, and Support all potential clients, users, buyers, sellers, professionals, students as well as brand ambassadors - Registration process, make them understand the features and functionalities, motivate and lead them to Join our developed Hybrid Mobile Apps and Web portals and continue our services x. Check functionalities, features, and contents of the apps and portals, administer, monitor them and maintain admin panels and dashboards, take necessary steps and actions, liaison with the tech support - backend offices for any technical issue to solve, verify users, sellers, clients, traders, professionals.xi. Verifying their trade/ profession’s licenses and other documents pertaining to their businesses from the relevant authorities, send checklist and queries for pending documents. Approving the potential user, buyer, seller, etc

I. Providing customer service support to Amazon North American Customers.II. Resolving their queries and providing quick resolutions to their problems with the products.III. Initiating returns or refunds.IV. Escalating any complex problems to SMEs.

I. Confidentiality of MD’s office, activities & dataII. MD’s office & data maintenanceIII. MD’s calendar managementIV. Administrative & secretarial support to MD in each of his activitiesV. Strictly follow the advice as given by MDVI. MD's car-related issuesVII. Taking care of MD's tour activity.VIII. A lot of interaction and coordination with Australian (for Robotics) and Italian (for Gear Motor) clients, vendors i. Entire office administrationii. Booking guest-houses for outstation employees & guestsiii. Tying up with new vendors & negotiating with existing vendorsiv. To take care of all the AMCs to renew like fire safety, water filter, Computer, Hardware related support etcv. Purchasing stationeries & getting visiting cards printed vi. Pantry Managementvii. Looking after the proper upkeep of the office premises & housekeeping.viii. Database Management (both soft & hard copies) & Record-keeping & its proper maintenance & up-gradation.ix. Coordinating Train & Flight Tickets reservations through agents.x. Arranging cab/ private cars pickups & drops (wherever applicable)xi. Booking Conference & Seminar Hallsxii. Coordinating the meetings & presentations and looking after the refreshment arrangements xiii. Occasional involvement in Project/Sales/Clientele Managementxiv. All communication regarding e-mail ID creation, e-mail ID signatures, Hierarchy & Organisation change notifications etc.xv. Sodexo - to orderxvi. Fix new year gift itemsxvii. Fire Safetyxviii. Any issues related to Office Buildingxix. Stock maintenance of Company T-Shirt/Shirt/ Giftsxx. Round the office premises every day to take care of every uneven in advancexxi. Keep self updated with current affairs and inform the departments, if anyxxii. Any legal issues to handlexxiii. Monthly meeting with Security in charge. Weekly meeting with 4nos security, Contract to renewxxiv. CC TV controlxxv. Good Morning Mail + Birthday Wishes + work anniversaryxxvi. Vendor Registration

Administrativei. Looking after the accommodation of the guestsii. Tying up with guest houses.iii. Negotiating the charges.iv. Car pick-up/drop.v. Food/ CateringCommerciali. Payment milestones achievedii. Interaction with customeriii. Interface with the project teamiv. Procurement of stationeryv. Expense TrackingTechnicalI. Handling meeting agendas & minutesII. Delivery milestones achieved or not.III. Notice for the deadlines etc.

 HR Coordination (Time Sheet Management)I. Calling onshore executives/ colleagues & following up with them for timesheet submissions on time.II. Filling time sheets on their behalf on occasions & getting approvals/ rejections from the respective managers, on their behalf. CommunicationsI. E-mail(manage or sort incoming e-mail on behalf of the executive) II. Make/receive phone calls/inquiries Schedule managementI. Make appointments/keep schedulesII. Plan meetings and eventsIII. Set up reminders for important appointments Logistics managementI. Make travel arrangements — business and personal including travel documentation, logistics and accommodation II. Handle registrations for seminarsIII. Manage the booking of venues for meetings and conferencesIV. Handle time report approval and/or check on content in employer time report; Handle time entry in time reporting system for spent timeV. Handle expense approval and/or check on content in employer expenses; Handle expense entry for a person’s expensesVI. Manage subscriptions for new employees; Cancel subscriptions when people leave VII. Manage project-related logistics including project numbers, resources, prices, descriptions, summaries and statusVIII. Maintenance of contact lists, mailing lists and business card AdministrationIX. Help with skills in database maintenance or search CoordinationI. Administer and maintain T-ROOMs for the supported service line II. Handle vacation planning/marking for a group of employeesIII. Handle and lookup data on incoming purchase orders; Assist staff with the registration of purchases and sometimes with the registration of purchasable products; Create purchase orders needed for the supported unit, or for persons in the unit who need help entering purchase orders into the systemIV. Sign off invoices on the system V. Keep track of contracts and keep copies (non-physical) of contractsVI. Plan parties (business and personal), weddings, reunions

I. Responsibility includes quick yet calculated & balanced decision, prompt action in all aspects of all operations, multi-tasking & hectic pace with a great amount of details to manage all aspects of the officeII. Generally establish office systems & solutions in conjunction with company image, policy & direction as needed & maintain all documentation for the company as requiredIII. Work under & closely with the CEO to create, expand & maintain all documentation controls & systems for the companyIV. Confidential rating for position V. Maintaining records & documents to maintain a clear, clean & concise picture of the activities of the company & of all coordination between the company & its clients as neededVI. Clientele managementVII. Entire back-office operationVIII. Keeping an account of productions & assignmentsIX. Data coordination / MIS / Database management / Recordkeeping X. Keeping coordination between clientele, production dept., and freelancersXI. Invoicing overseas clientsXII. Keeping track of the freelancers’ accountsXIII. Office administrationXIV. Assistance to production dept / HR dept / marketing DeptXV. Housekeeping XVI. Secretarial support to CEO