• Ensures compliance with state and federal regulatory bodies, systems, standards, procedures, and practices standards in order to pass recertification's for all accreditation and licensing bodies.• Monitor and participate in the agency regulatory body visits (JC, DPH, HRSA).• Ensures compliance with company policies, sets up Quality systems within the company and ensures that the team abides by the standards set. • Establish continuous process improvement cycles in Incident Management that aligns with the agency and regulatory body best practices.• Promote and reinforce adherence to the process and policies associated with Incident Management by identifying Incidents for review, participate in Incident review following major Incidents, identify potential problems and/or increasing trend of repetitive Incidents, create Knowledge with repeatable procedures with a goal of reducing the number of Incidents.• Understand PCMH recognitions requirements under NCQA by working as the intermediary between the management, Primary Care providers, their teams, and other identified entities. Maintain PCP rosters and facilitate PCP practice PCMH recognition status to include submission schedule for annual NCQA recognition and Advise practices on opportunities for improvements, alignment with project requirements and building sustainability for annual PCMH recognition.• Handling the compliance line thus offering employees/clients/patients a secure, trustworthy channel to report potential compliance concerns directly to your organization

Trainings Attended -Assessing your own leadership performance Being an effective manager when times are toughEffective Communication - What Supervisors need to know Essentials of Communication- Effective ListeningFundamentals of Management Vs LeadershipSurviving Conflict on the JobTransition to Supervisor Women in Leadership - Moving beyond gender roles as a leader

• Incident Reporting Lead entering incident reports into the Incident Management System (ConvergePoint) and ensures the initial information entered into the system is accurate as reported, and provides consistency in information within the region. Led company's efforts in setting up and piloting the new incident management system and have graduated the company from PDF incident reports to electronic incident reports.• Identifies organization-wide training needs through analysis of the Quality Review Process and Incidents with the Training Department• Serve as liaison between Clinics and the QI department to ensure that timely, accurate, and complete data is obtained for any reporting• Annually evaluate the QI Program and QI Work Plan to make recommendations to the QI/Clinical Analytics Director for updating and modifying the program in order to maximize its effectiveness for Intercommunity• Participate in NCQA PCMH submission• Analyzes data for patterns and trends in care delivery; works on discovering root causes for specific patient care trends• Participates in the Quality Improvement process and activities including the areas of Safety, Infection Control, Patient Education/Teaching, Documentation, and Adherence to guidelines for Cleaning/Decontamination, Sterilization of Instruments and Supplies, Patient Satisfaction, Physician Satisfaction, Compliance with OSHA and other Regulatory Standards• Performs calendared site visits to each facility on a monthly basis. Visits include but are not limited to mock surveys, evaluation of quality program, and monitoring of facility processes to prevent outcomes.• Support and assist in the development and drafting of policies and procedures that meet the standards/criteria of accrediting and reviewing organizations.

Acute care and rehabilitation specialistPatient relationship management

Clinical experience acquired as an internee assessing and treating patients related to orthopedics, neurological, medicinal, surgical etc. conditions. Also attended community-based rehabilitation camps in rural areas advising and treating patients with different Problems