Org: Zensar Technologies- 2019 – Till Date Business Operations Manager and Project Manager (Transition & Transformation Projects & Program Management) Successfully driven Data Center Projects for a large-scale public-sector and banking domain client which included some key projects like Datacenter Migration, Network up-gradation, ITSM, etc., through Service Transition and Transformation, Project Management  Spearheaded end-to-end delivery of large European client’s projects on meeting their project objectives successfully  Executed projects through project governance processes and provided valuable insights on changes, issues, risks, and contingency plans to Portfolio Steering Committees Account review & analysis to increase profitability and cost optimization Margin improvement through pyramid correction, resource rotation, fresher induction Successfully handled fresher hiring, training, and billability index for them Successfully driven large complex Data Center Projects for a large-scale captive client which included some key projects like Datacenter Migration, Network up-gradation, server consolidation, infrastructure augmentation etc.  End-to-end delivery of large European client’s projects on meeting their project objectives successfully across various regions  Executed projects through project governance processes and provided valuable insights on changes, issues, risks and contingency plans to Portfolio Steering Committees  Managed risks for medium to complex projects and effectively forwarded the same to closure while implementing an appropriate mitigation strategy  Projects Undertaken: Techno Infrastructure Support Project: Supported one of the largest UK Bank and managed the transition for the project from onsite to offshore  Data Centre Migration Planning Project: Worked as an offshore SPOC and conducted complete analysis for client data center migration which hosted approx. 1000+ critical servers and applications

 Driving different levers like pyramid correction, backfill with n-1, resource rotation, conversion of subcon to FTE along with other initiatives for margin improvement  Monthly account review to discuss P&L, suggest improvement areas, get the plan of action and track till improvement Resource utilization review Responsible to give approval to hiring team for band percentile, subcon hiring in-case of urgent requirements Skill inventory adoption

•  Self-employed, started by Sonali and Chetan Kelkar in 2006 with 3 people and by 2014 it was 500 people Pvt Ltd company Bidding for projects on Elance, Freelancer, and other sites Worked with customers from US, Australia, Canada, UK Working with project managers right from planning, execution, implementation and closer Close engagement with customers on weekly / monthly project review, change management, monthly payment schedules, etc. Arranging outings, cultural events, get-together