🔑 Collaborate with IAM for efficient User Access Management.📋 Administer user access on shared drives and apps following protocols.🔒 Preserve Single Sign-On (SSO) accounts for internal and external users.🛠️ Execute Identity IQ (MYIAM) tool for daily operations.🤝 Engage with Resource and App Owners for process enhancement.🔧 Manage Incidents and Changes with ServiceNow, meeting SLAs.💬 Address user queries and Password Resets via Team Mailbox.📝 Assign MYIAM… Show more 🔑 Collaborate with IAM for efficient User Access Management.📋 Administer user access on shared drives and apps following protocols.🔒 Preserve Single Sign-On (SSO) accounts for internal and external users.🛠️ Execute Identity IQ (MYIAM) tool for daily operations.🤝 Engage with Resource and App Owners for process enhancement.🔧 Manage Incidents and Changes with ServiceNow, meeting SLAs.💬 Address user queries and Password Resets via Team Mailbox.📝 Assign MYIAM tasks, strategizing task distribution.🚀 Lead Process Improvement initiatives, update SOPs for workflow optimization.🔍 Conduct weekly Quality checks for fraud prevention.🎓 Provide training and facilitate access setup for new members. Show less

🔒 Manage user entitlements for Citigroup globally, ensuring appropriate access levels.📧 Process access requests for TCS and Citigroup apps via email.🤝 Engage with Citibank clients directly to address concerns promptly.⏱️ Monitor and execute new entitlement requests for timely access setup.📨 Coordinate users' access requirements and address inquiries via email.🛡️ Distribute daily Security Violation Reports to prevent fraudulent usage.🚨 Follow up on identified… Show more 🔒 Manage user entitlements for Citigroup globally, ensuring appropriate access levels.📧 Process access requests for TCS and Citigroup apps via email.🤝 Engage with Citibank clients directly to address concerns promptly.⏱️ Monitor and execute new entitlement requests for timely access setup.📨 Coordinate users' access requirements and address inquiries via email.🛡️ Distribute daily Security Violation Reports to prevent fraudulent usage.🚨 Follow up on identified issues, escalating as needed.🔧 Offer corrective actions to Team leaders for process efficiency.🔍 Conduct Unit Testing for system functionality and security.🗓️ Maintain accurate attendance reports and scheduling activities.🔒 Analyze system performance to address security risks.📊 Generate application reports for performance tracking and compliance.🔄 Update Weekly Schedule Reports for transparency.📋 Provide audit samples for regulatory compliance. Show less

🏠 Specialize in U.S. Mortgage operations.🔍 Verify borrower documents for accuracy.📁 Allocate non-borrower docs to appropriate files.📄 Create and upload PDFs for missing docs.🎓 Conduct training sessions for new team members.🔍 Perform quality checks to maintain standards.🗂️ Maintain detailed attendance records.📊 Compile and allocate data for project tasks.