A personable, charismatic and efficient professional, who is able to bring an assortment of knowledge and skills to perform secretarial and patient care tasks, combined with excellent communication skills. With extensive background in healthcare setting, I am able to deliver excellent services including; greeting patients, organizing and establishing rapport with diverse professional staff of all departments to attain hospital goals and meet the established guidelines. Competently function as a customer service liaison tasked to investigate complaints and provide resolutions to patient/family grievance, care provider issues, and other staff concerns.I am known for my ability to nurture patient relationships at my previous places of work and this quality alone has assisted me in my work day in and day out. Furthermore, I possess exceptional understanding of medical terminology along with working knowledge of insurance processes.
Msonam
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Chief Executive OfficerMsonam Jul 2024 - PresentCanada
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Head - Patient Care ServicesSri Balaji Action Medical Institute Jun 2018 - Nov 2024Delhi Area, India -
Head - Patient Care ServicesMax Smart Super Specialty Hospital Oct 2014 - Nov 2024Saket, Press EnclaveEquipped with verifiable strengths in analytical thinking, problem solving, decision-making, and management; along with the exceptional ability in working with minimum supervision.Highly experienced professional with 8+ year’s experience in Healthcare industry with superb communication skills and a `can do` attitude adept at understanding customer’s needs with diligent attention to detail resulting in superior customer service and high levels of client satisfaction. Presently spearheading functions as Head – PCS in Saket City Hospital and looking after entire Front Office Operations (OPD & IPD including TPA/Medical Insurance & Institutional Patient Management Cell) since 21st Oct 2014.
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Duty ManagerMax Balaji Hospital Jul 2007 - Oct 2014Patpatganj Mentoring-Operational activities Analyzing Billing Error Tracking Conversions Coordinating Trainings Customer service Ensure implementation of policies Analyzing Discharge TAT Multi Tasking Supervisor support Office harmony Crisis handling Analyzing the Estimate Variance
Sonam Singh Skills
Sonam Singh Education Details
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National Institute Of Business ManagementExec Mba In Hospital & Healthcare Management & Operations Management -
Lovely Public SchoolCommerce
Frequently Asked Questions about Sonam Singh
What company does Sonam Singh work for?
Sonam Singh works for Msonam
What is Sonam Singh's role at the current company?
Sonam Singh's current role is CEO @ msonam.com.
What schools did Sonam Singh attend?
Sonam Singh attended National Institute Of Business Management, Delhi University, Lovely Public School.
What are some of Sonam Singh's interests?
Sonam Singh has interest in Children, Economic Empowerment, Health.
What skills is Sonam Singh known for?
Sonam Singh has skills like Operations Management, Management, Healthcare Management, Leadership, Healthcare, Team Management, Training, Hospitals, Front Office, Strategic Planning, Problem Solving, Crm.
Not the Sonam Singh you were looking for?
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2rbcits.com, edc.ca
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Sonam Singh
Milton, On -
Sonam Singh
Copilot Evangelist | Ex-Microsoft | Program Management, Project Management, Partner ReadinessToronto, On
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