Sonam P. Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

- Worked in the capacity of Test/Defect Manager for a major Telecom client.- Collaborated with cross-functional teams to identify and resolve defects. ensuring that high quality software is delivered efficiently and on schedule.- Conducted regular meetings with stakeholders to keep them informed of the progress and presented required metrics to executive management.- Managed the defect tracking process, ensuring that the defects are accurately documented, prioritized and resolved.- Worked with stakeholders for bringing major changes to process and service improvement which resulted in high confidence of client towards the success of the product delivery.- Conducted root cause analysis to identify the underlying causes of defects, and implemented corrective and preventive actions to prevent recurrence.- Improved agile methodologies process to increase the productivity of the team.

London, England, United Kingdom

- Defect Manager leading a team of 10 team members involved in triaging and managing the defects for the program of a major Financial Services client.- Dashboard and application-based reporting and metrics preparation for stakeholders.- Utilized Azure DevOps to manage test cases, track defects, and report test results.- Ensure the timely delivery of different milestones of the program through efficient defect management.- Collaboration with multiple teams within the program for status, identify blockers, and ensure all identified defects are resolved on time.

Bengaluru, Karnataka, India

Bangalore

- Worked on Functional testing of different telecom products and insurance domain offered to business customers.- Collaborated closely with design, development and project management teams to ensure testing protocols are met.- Extensive experience in Sanity testing, Functional testing, Compatibility testing, Regression Testing in mobile devices and web based applications, Mobile Apps & Mobile Voice Apps Testing at client location.- Worked from July’14 to July’15 at client Location in United Kingdom to co-ordinate with clients for onshore deliverables and offshore delivery management.I have worked on the following testing activities in my project Reporting Client interactions for Designs and requirements Order provisioning via One view. Faults raising and tracking Web Application testing Mobile products Different types of Data preparation required Mobile Application testing on iOS, Android and Windows devices.Providing transitions in major/critical areas to new joiners, Expertise in reporting and analysis in Quality Centre.