Sona Sargsyan Email and Phone Number

• Supports general work permit processing and assistance for contractor pass.• Processing various departmental forms including leave requests and business travel authorizations.• Raising of service & consumables PRs in Oracle, invoice posting/receiving & submitting to finance.• Supervising the daily transportation request and drivers’ schedule• Creates petty cash & expense reimbursement processing.• Managing stationery stock, handling stationery requisitions, and supporting pantry supplies if required.• Maintaining finance submission of registered invoices• Providing fast and quality support for over 700 employees• Secure parking requests for visitors and employees inside the premise

• Preparing event budgets and processing invoices• Anticipating attendee needs and preparing against potential risks• Conducting post-event data and strategic analysis to inform future events• Supervising staff at events, assigning duties, and providing general direction• Ordering supplies needed for events and ensuring items arrive in a timely fashion• Liaising with clients to find out their exact event requirements• Producing detailed proposals for events (including timelines, venues, suppliers, legal obligations, staffing, and budgets)• Managed a team of staff, giving full briefings• Produced post-event evaluation to inform future events• Researched opportunities for new clients and events.

• Managed professional and personal scheduling for the CEO, including agendas, mail, email, phone calls, client management, and other company logistics• Managed diaries and organized meetings and appointments, often controlling access for the executive.• Booked and arranged travel, transport, and accommodation.• Organized events and conferences• Managed databases and filing systems.• Liaised with staff, suppliers, and clients.• Collated and filed expenses.• Organized and attended meetings and ensured the manager was well-prepared for meetings.• Carried out specific projects and research.• Deputized for the manager, making decisions, and delegating work to others in the manager's absence.• Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving.

• Supervised and coordinated restaurant activities and directed staff to provide fast and courteous customer service.• Scheduled restaurant reservations, arranged parties, special events, or special services for diners, received and recorded dining reservations.• Communicated with kitchen staff, management, serving staff, and customers to ensure reservation details were handled properly and guest concerns were promptly addressed.• Inspected restaurant for cleanliness, proper supply levels, and required staffing.• Trained new employees in restaurant best practices and responsibilities in a limited time.• Took the necessary steps to meet customer needs and effectively resolve food or service issues.

• Liaised with clients to identify their needs and to ensure customer satisfaction.• Conducted market research, gathered information, and negotiated contracts before closing any deals.• Organized facilities and managed all event details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material, etc.• Specified staff requirements and coordinated their activities.• Cooperated with marketing and PR to promote and publicize events.• Proactively handle any arising issues and troubleshoot any emerging problems on the event day.• Research the market, identify event opportunities, and generate interest.• Developed post-event reports on the effectiveness of each event.