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Sona Shah Email & Phone Number
Program Manager
at
TD
1 work email found
@bnymellon.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Program Manager
Location
Jersey City, New Jersey, United States
Company size
Who is Sona Shah? Overview
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Quick answer
Sona Shah is listed as Program Manager at TD, a with 1 employees, based in Jersey City, New Jersey, United States. AeroLeads shows a work email signal at bnymellon.com and a matched LinkedIn profile for Sona Shah.
Sona Shah previously worked as Senior Project Manager at Td and Senior Vice President, Communications Manager | Transformation at Bny Mellon | Pershing. Sona Shah holds Master Of Science - Ms, Management Information Systems from Stevens Institute Of Technology.
Company email context
Email format at TD
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{first}.{last}@bnymellon.com
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Profile bio
About Sona Shah
I am a mission critical, results-driven, client-centric professional with 20+ years of experience in cross-functional senior Business Analysis, Project Management and Communications. As an intellectually curious, analytical thinker with a strong desire to learn, I have achieved tremendous success in the process re-engineering and program management space. I have extensive experience in constructing multi-program process models and persona-based user stories that connect all the dots to ensure a seamless current-state to future-state transition. I ensure technology deliverables and business objectives are strategically aligned by building optimal partnerships with senior leaders, product owners and development teams. As a hands-on, active participant in the development lifecycle, I have successfully delivered multiple concurrent initiatives with a wide budget range of $500K to $15M, and on-boarded new clients with $5B to $200B in assets. Inherently passionate about intuitive, thought-provoking written collateral, I leverage emotional intelligence and messaging tones that increase engagement and enthusiasm within the internal and external organization. This innate characteristic has attributed to my success in delivering enterprise-wide communications campaigns for high-visibility strategic initiatives and industry mandates resulting in a simplified user experience and greater client adoption. I have authored executive memos and speeches, talking points, press releases, social media posts and blogs to enable senior executives and relationship management teams to promote brand value and convey firm and client success strategies that produce desired responses and outcomes. I have developed and led crisis communications strategies to sustain client trust and protect firm’s reputation. I have planned global employee events, devised engaging topics for executive interviews, and moderated panel sessions. I have made key contributions toward supporting organization’s rewards and recognition culture and framework. Maximizing high-potential products and services that lead to gains in profitability are at the center of my delivery strategies which have led to achieving 100% success rate in all endeavors. I navigate challenges and disruptions with clarity and confidence, demonstrating culture and values. I have an unwavering people first mentality and have been recognized as an intrinsic leader with optimal emotional intelligence to execute global resource management and mentoring, understanding diverse perspectives and promoting an all-inclusive environment.
Listed skills include Leadership, Management, Process Improvement, Business Analysis, and 11 others.
Current workplace
Sona Shah's current company
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6 roles · 27 years
Sona Shah work experience
A career timeline built from the work history available for this profile.
Senior Project Manager
Current
Oct 2024 - Present
Senior Vice President, Communications Manager | Transformation
Augmented Client Communications’ technology and business processes. Modernized the communications experience via vendor solution; managed requirements and project budget and timeline. Standardized recurring operational communications to reduce processing time. Analyzed impact from entity rebranding ventures; provided business owners council on change management. Composed thought-provoking messaging with appropriate distribution channels to heighten enthusiasm and engagement. Developed and managed communications strategy for multi-tranche technology enhancements. Authored executive memos, talking points, and provided content for client forums, press releases, social media, and executive blogs. Honed process re-engineering expertise to modernize the communications experience and implement functional efficiency. Participated in team and individual recognition programs. Actively led and developed global teams to conceptualize and implement initiatives.Highlights:Delivered customized newsletters and targeted communications leading to +30% click-through ratesMarketed firm's digital solutions realizing 70% reduction in paper transactions Elevated customer interest and engagement on multi-tranche major platform conversion Developed response strategies to apprise clients of implications resulting from geopolitical eventsExpanded client participation in business continuity test exercises by 22%Streamlined crisis communications, operational correspondences, and regulatory reporting communications realizing 20% increase in speed-to-market and ability to resource reallocateSimplified clients’ technology transformation journey via informative User Guides and Fact Sheets Transitioned multiple client communications delivery channels to a single-sign-on (SSO) centralized solutionAutomated communications internal processes reducing time spent on administrative tasks by 25% Built departmental guidelines and best practices for high quality output and resource optimization
May 2020 - Jan 2024
Vice President, Process Re-Engineering / Program Management / Communications
Employed business acumen and analytical skills to manage multiple new client on-boarding, client retention, and business and technology transformation initiatives to implement efficiencies and meet regulatory mandates. Partnered with sales teams to demonstrate business and technology assets to prospective clients, hosted joint sessions to determine gaps, negotiated to bridge gaps, and produced target operating models. Executed current-state to future-state strategy, project budget and timeline; consulted with product and technology leads for implementation. Led stakeholder workshops to document functional specifications. Cultivated cross-functional relationships to deliver multi-pronged, inter-dependent transformation programs. Apprised executive leadership of projects’ health, mitigated issues and risks, and delivered projects successfully within established budget and timeline. Led and developed local and offshore teams. Highlights:Led key client conversions and onboarded clients worth $5B to $200B in assets Automated international wire payments resulting in reduced error rates and FTE costs with a realized gain of $1M in savings YoY; subsequently transitioned additional transaction types to digital modesLed cross-functional transformation efforts enabling firm to meet regulatory mandatesManaged multiple workstreams for firm’s anti-money laundering and trade surveillance integration Delivered automated solution for enterprise KYC initial and ongoing review Fulfilled demand for investor communications portal with custom viewsRefined email distribution of investor collateral leading to 30% reduction in delivery timesImplemented APIs for multiple operational and transactional processesReduced transaction review and approval times via custom workflow parameters Optimized firm’s collateral trading and funding capabilities via an algorithm-based technology solutionImplemented enterprise-wide documentation standards and simplified stakeholder adaptability
Jan 2006 - May 2020
Program Manager / Business Process Solutions Consultant
2005 - 2006
~1 yr
Project Manager / Business Analyst
2000 - 2004
~4 yrs
5 education records
Sona Shah education
Master Of Science - Ms, Management Information Systems
Stevens Institute Of Technology
Bachelor Of Science - Bs, Business Administration And Management
Saint Peter'S University
Masters, Management Information Systems, General
Stevens Institute Of Technology
Bachelor'S Degree, Business Administration And Management, General
Saint Peter'S University
Bachelor Of Applied Science - Basc, Business Administration And Management, General
Saint Peter'S University
FAQ
Frequently asked questions about Sona Shah
Quick answers generated from the profile data available on this page.
What company does Sona Shah work for?
Sona Shah works for TD.
What is Sona Shah's role at TD?
Sona Shah is listed as Program Manager at TD.
What is Sona Shah's email address?
AeroLeads has found 1 work email signal at @bnymellon.com for Sona Shah at TD.
Where is Sona Shah based?
Sona Shah is based in Jersey City, New Jersey, United States while working with TD.
What companies has Sona Shah worked for?
Sona Shah has worked for Td, Bny Mellon | Pershing, Morgan Stanley, and Brown Brothers Harriman.
How can I contact Sona Shah?
You can use AeroLeads to view verified contact signals for Sona Shah at TD, including work email, phone, and LinkedIn data when available.
What schools did Sona Shah attend?
Sona Shah holds Master Of Science - Ms, Management Information Systems from Stevens Institute Of Technology.
What skills is Sona Shah known for?
Sona Shah is listed with skills including Leadership, Management, Process Improvement, Business Analysis, Program Management, Vendor Management, Securities, and Risk Management.
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