Sonda Barnes Email & Phone Number

Mesa, Arizona

• Payroll Processing for several companies including a company with 7000 employees in Canada and USA using Workday. Primary responsibilities included processing, settlement and fulfillment of payroll. Customer inquiries included payroll taxes, benefits deductions, earnings code creation, uploads of payroll data and year-end processing.• Documented procedures for Managed Payroll clients to assist with cross-training• Led Managed Payroll participation in implementation of new payroll client• Assisted fellow associates with Payroll and General Ledger questions • Year End Committee participant with duties that included ticket resolution/triage and creation of a year-end document to assist customers with year-end procedures.

Mesa, Arizona

Mesa, Arizona

Support HR Service Delivery’s mission and daily operation through the planning and implementation of projects, complex tier two customer inquiry resolution, training, communication, ongoing customer coaching and workflow improvements. Participate in acquisition and divestiture project activities• Establish and maintain close working relationships with business clients within organizational lines to stream line and automate transactional processes• Complete root cause analysis on cases through management of tier two cases by the outsourced contact center and take appropriate action to eliminate calls to the Contact Center.• Cases include Payroll inquiries, system support for Kenexa Recruiting, People Soft inquiries and input, Time & Attendance support including PTO and leaves processing, Imaging system review • Provide direction or mentoring for less experienced staff• On site and webinar presentations for new hire on-boarding

Phoenix, Arizona Area

Disbursements Manager• Manage all aspects of the in-house payroll and accounts payable for 1800 employees to ensure that transactions were accurate and in accordance with regulations, policies and procedures• Manage and coach a staff of 7 employees• Work closely with HR to ensure all payroll related changes were completed in a timely manner • Ensure that company policies and procedures were properly followed as well as maintaining accurate payroll and accounts payable internal controls• Responsible for all aspects of Payroll year-end including W-2’s and tax filings for 7 states

Tempe, Arizona

• Manage all aspects of the in-house payroll for 13,000 employees to ensure that transactions were accurate and in accordance with regulations, policies and procedures• Manage and coach a staff of 9 employees• Administration and enforcement of all state, federal and labor contract policies• Creation and implementation and development of a Payroll Processing Manual