Frontend, SEO optimization and component architecture roles in projects.https://mwl.nu/A digital agency, committed to transparency and expertise, specializing in Umbraco, Azure and DevOps.

Acting as the link between 1st Level support and the cross-functional developer teams in Umbraco, where I escalate and resolve complex issues and build internal tools.* JavaScript / HTML / CSS* C# / ASP.NET Core* Microsoft Azure * Microsoft Azure App Service* Cloudflare* Visual Studio* Incident & ticket management.* On-Call* Updating documentation for docs.umbraco.com, Github issue tracker, and internal knowledge database* Locating bugs and providing solutions for commercial software

Doing 1st level support and managing the Scandinavian 1st level support team on a day-to-day basis, while working alongside other departments to improve the support experience.* Lead initiatives to optimize support processes and tools.

* Provided 1st level application support to Umbraco Cloud end users, via chat (InterCom), email (ZenDesk) and other channels.* Trouble shooting and assessments before handing over to the product team or escalating when applicable.* Managing tickets (incidents, issues, support requests).

Student job.* Developing and maintaining WordPress solutions.* Teaching customers in the use of WooCommerce.* Support and consulting for customers.

Developing a native app for internal use.* The app was developed in React Native, which I learned alongside developing the app.* Had a colab with the designer, which resulted in an Adobe XD prototype that I implemented in React Native* Used Jira to manage my own process and for making tickets for the backend developers, who developed the API that the app consumed.

Student job.* Developing a native application in Xamarin Forms.* Converting Adobe XD prototype into Xamarin Forms.

Servering, afrydning og rengøring.

Kasseekspedition, opfyldning af varer, rengøring.