Work at home provide quality service to clients in partnership with Arise virtual solutionswork for companies such as Walgreens / AT&T/ Barnes and Nobble/ Intuit/ Interval International/ CarnivalCruise Line / Sears Handle problem resolutions that may require follow-up and/or escalation to a level of expertise Listen and own the customer issues Document customer accounts with actions taken and items discussed Service Clients by Email: reply to customer's email on any issues they may have Assist customer by phone, email and chat Make it easy for customers to voice concerns and empathize with customers Service Clients by Chat: customer go on line click chat to talk with representative Assist customer with password reset, photo issues, RX issues Tracking orders through UPS, FEDEX, USPS Assist customer by phone, email and chat Provide superior customer service and work quality while demonstrating attention to detail, flexibility andinnovation in resolving problems. Possess effective communications skills, and work well with others atall levels.

Responsible for conducting initial credentialing of applications within established FCRA and companyguidelines. Work encompasses receipt, analysis, procurement of missing documents and packaging withresponsibility for communicating workflow and requirements to Sales/ Operations and applicants

Managed Sprint Large business customer's issues in an accurate and timely manner with proactiveresolution of issues, and quick settlement of potential crisis