Responsible for driving the long term vision, strategy and necessary governance structure for Enterprise Oncology (Medical, Pharmacy, and Specialty Pharmacy across all Cigna companies and segments); Lead establishment of the multi-year roadmap and management of execution through matrixed relationships.

Responsible for delivering and ensuring business readiness for initiatives that drive clinical value as part of Express Scripts (ES) Integration, and defining an optimal CCPO operational assessment and readiness model. Led a team that manages multiple Clinical Excellence workstream initiatives. - Implemented enhanced prescription cost savings capability at Express Scripts- Set up medical injectable affordability and eviCore transition initiatives (multi-million affordability value) for successful delivery- Led creation of go-forward strategy/recommendation for Business Readiness operating model

Responsible for end to end product management for clinical pharmacy including formulary and utilization management.-Developed formulary/prescription drug coverage strategy and product roadmap based on market research, competitive assessment and a human-centered design thinking approach.-Participated in Express Scripts merger and acquisition integration planning and execution to ensure clinical excellence and optimize customer experience.-Launched/expanded new pharmacy utilization management product packages and exceeded product adoption goals by 5%.-Developed Point of Sale rebate strategy and delivering capability to provide customers with additional discounts for their medications.-Led a team of product managers and Agile product owners, effectively managing through change.

Responsible for leading/managing Cigna Pharmacy Management's Integrated Clinical Solutions strategy development and execution to drive affordability, health improvement and superior service.- Served as business lead for Integrated Specialty Roadmap enterprise project(s); successfully implemented enhanced Specialty Care Options (prospective site of care review as part the medical management pre-certification process), delivering multi-million dollar affordability value.- Led cross-functional team in development of Pharmaceutical Affordability Team and Business Decision Team charters, policies and procedures, and process flows to ensure clinically sound prescription drug coverage decisions and quality formulary change administration.- Hired and developed high performing team of business managers/project leaders.- Planned and facilitated leadership team meetings and strategy sessions based on "insights that matter" strategic planning methodology.

Responsible for business management of numerous strategic and operational initiatives that contribute to clinical pharmacy affordability, Cigna Specialty Pharmacy growth, and integrated value-related objectives.- Developed management process for strategic planning, initiative prioritization, driving execution, requesting analytics, monitoring success through scorecards and team communication.- Led successful implementation of automated pharmacy claim payment for medications subject to prior authorization, contributing to increased operational efficiency and customer and provider experience improvements.- Hired and managed team of direct reports/project leaders in addition to matrix management- Expanded responsibility from Specialty Pharmacy focus to all of Integrated Clinical Solutions in 2013.

Completed and graduated from rotational program aimed at developing senior leaders who will influence change and positively impact the organization.- Served as training and development committee lead (2006 – 2010).- Served on recruiting committee as Yale Campus Manager (2005 – 2012).- Mentored new hires and service leadership program members.

Responsible for leading product strategy, development and management of Incentive Product Suite.- Designed, developed and implemented new Incentive Points Program, driving increased engagement in Cigna's Health Advocacy products and programs.- Developed and iterated product strategy/roadmap; led funding requests for enhancements, cost/benefit analyses, and business requirements.- Managed vendor partnership.- Created operational processes/procedures and ensured operational readiness - Led “ready to market” efforts, sales support, and creation and iteration of client presentations/marketing materials.-Became industry expert and authored white paper on optimal incentive strategy; presented to prospective clients.

Responsible for performing medical trend analysis for 5 of CIGNA's national accounts, meeting with clients quarterly to recommend strategies for improving health and reducing costs/trend, and partnering with account managers to drive sales and persistency.- Presented to and consulted directly with client Financial Officers/Benefit Managers on cost mitigation, clinical program, and consumer engagement strategies.-Contributed to 100% client retention.- Developed reporting queries and exhibits to demonstrate product value.

Responsible for designing, developing and implementing wellness programs and strategies across various medical management venues to deliver specific clinical health gains and health cost improvements.- Led development of client-specific health coaching program; Innovation served as a model for standard health coaching product offerings.- Developed and delivered first application to track health coaching outcomes and measure success on accelerated timeline.- Integrated best in class tobacco cessation solution and national biometric screening capability.

Responsible for leading and managing cross-functional projects that impact Consumer and Financial Services products and programs throughout product and project life-cycles.-Successfully led development and implementation of Health Savings Account product for UHG and other external payers.-Managed Flexible Spending Account and Health Reimbursement Account product enhancements and medical ID card regulatory projects.-Participated in Six Sigma training and related projects.

Responsible for project management and product analysis and development.-Developed business requirements, conceptual design/process flows, and product plan for new integrated eligibility and consumer account card product.-Promoted to Project Manager.

Responsible for project life-cycle management for various business and technology initiatives within the Program Management Group.-Managed successful implementation of HIPAA compliant electronic payments and statement for providers within Consumer and Financial Services business unit. Led IT testing and deployment effort.-Supported implementation of "Passport" program, a value adding network solution involving collaboration between UHG and Medica. Ensured business objectives were met under aggressive timelines.-Developed professional inventory tool for internal job descriptions and career path project. Key contributor to new job descriptions and career development processes.-Promoted to Project Consultant.

Assumed leadership role on special project for design of a facility-related healthcare fraud and abuse program within the Ingenix Fraud and Abuse department.-Created recommendations, implementation plan, and evaluation metrics for Facility Fraud and Abuse Program. -Created training and education curriculum. -Completed Facility Fraud and Abuse White Paper based on extensive research and analysis including customer interviews.