Akash Soni Email & Phone Number

Boston, Ma, Us

Mountain View, Ca, Us

In this role, I'll be leading critical network infrastructure and incident management for Google Fiber network. Spearheading technical solutions and automation while serving as the primary escalation point for a team of NOC engineers.🔧 Technical Focus:Architecting automated monitoring solutions and performing complex troubleshooting across Juniper MX/PTX, Nokia, and Ciena platforms. Developing proactive monitoring systems and optimizing incident response procedures that support millions of customers.🛠️ System Innovation:Designed and implemented comprehensive virtual lab environments and monitoring systems that revolutionized network testing capabilities. Creating automation tools and maintaining critical escalation paths while contributing to key architecture decisions for infrastructure expansion.👥 Leadership & Expertise:Primary escalation point for complex network issues while maintaining heavy technical involvement in architecture troubleshooting and reliability solutions. Developing technical standards and mentoring team members in best practices.📈 Specialized in large-scale network operations, BGP, MPLS, EVPN, ISIS, and optical networks.

Sunnyvale, Ca, Us

▪ Troubleshooted 700+ cases of large-scale networks with hardware/software issues containing complex protocols for M, T, MX, PTXand ACX series of Juniper routers▪ Integrated with customers (service providers, cloud, enterprise, and data center) to design, deploy, operate seamless networks, andact as escalation point for Juniper Technical Assistance Center (JTAC)▪ Showcase excellent problem-solving skills by creating multiple Problem Reports (PR) of new issue & failure and modify Knowledgebase (KB) articles whenever encountered by new set of problems or outcomes▪ Replicated both customers hardware and software problems (up to 30% cases) in Juniper's internal lab environment to determinethe root cause, verify a fix, and recommend a solution▪ Demonstrated exceptional efficiency, exceeding expectations by handling 28% more cases than target with desired results

Westborough, Ma, Us

Configured, maintained and monitored network devices (F5, Cisco, Array, Dell) with quarterly CIS Benchmark Test• Performed regular device updates with data protection, disaster recovery, auditing with minimal downtime (Chef) • Diagnosed, troubleshoot and resolve network system problems for eClinicalWorks customers and employees• Setup VPN for different vendors along with tunnel/interface troubleshooting and maintenance • Created SSL profiles, whitelisted IP address on firewall along with packet tracing on Wireshark and TCP dumps• Managed Cisco VoIP phone system with CUCM & CUCA over 5000 employees, worked on numerous tickets and RFC’s• Co-ordinated with other support teams ITSS-NOC, ITSS-Server, ITSS-DATA and with third-party vendors to fix network outages, misconfigurations, and complex networking issues on eCW infrastructure and customer devices• Monitored Bandwidth utilization on multiple vendor devices with ITSS-NOC team and ensured throughout reliability • Designed & documented SOPs for Dell MXL, Cisco Switches & Firewall, Voicemail, SSL, VPN and CIS Benchmark

Mumbai, Maharashtra, In

Entrepreneur Cell of Thakur college of engineering and technology is sponsored by Wadwani Foundation which runs National Entrepreneurship Clubs.Being a vice-president, I have performed many activities • Organized multiple events with the committee • Maintained record of members and completed assignments.• Interacted with various executive members of a successful startup • Helped students to kickstart their startup

Mumbai, Maharashtra, In

During summer industrial training program I have worked on multiple embedded programs, IoT and Bluetooth Low Energy. The training program was on FRDM KL25Z, Freescale MMA8451Q, Cypress Bluetooth low energy board and wifi (ESP8266).

Master Of Science - Ms, Computer Systems Networking And Telecommunications

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering