I have many years’ experience as Store Manager and Assistant Store Manager in Italy and abroad.I am extremely adept in managing daily operations, overseeing employees, providing team support and leadership to achieve all KPIs. My on-the-job experience has afforded me a well-rounded skill set, including first-rate motivational and leadership abilities. In particular I excel at:- achieving and exceeding business development milestones and profitability goals- increasing customer satisfaction by leading as an example for all CRM and aftersales queries. Having a reliable customer relationships local and international clients would follow me around- networking, public relations, organisational skills, as well as having an eye for detail and being comfortable in using retail analytical tools- having a well-rounded education, sense of etiquette, professional presentation, proper sense of providing luxury customer service and aesthetics.In addition to my retail experience and my personal qualities, I have a passion for high quality, fine jewellery, watches and digital world.Besides Italian, my native language, I am able to speak and write competently in English and French.The three qualities that are most valued about me are: determination, tenacity and empathy.