- Documenting all business-owned artifacts that are required for projects and major initiatives under the Bank's Project Delivery Lifecycle (PDLC) methodology- Providing functional business application management program support within an area of specialty.- Providing day-to-day operations process management to ensure delivery according to service level agreements; provide support on deployment and change management initiatives related to owned and managed applications.- Identifying and recommending workflow enhancements, process improvement, automation- Responsible for all Business Acceptance Test (BAT) documentation, working closely with Test Lead, adhering to PDLC and TD's Data Governance Framework- Establishing partnership with Technology to review, discuss and ensure all business requirements are met- Raising issues, provide feedback and keep team informed and up to date about project status.- Coordinating between technology and business for any BAU issues.

• Managing and handling the priority 3 and 4 incidents.• Coordinating the Change Management process.• Fixing the mainframe/ distributed environment production incidents.• Coordinating relationship between the vendor and internal TD teams for timely incident resolution.• Performing Root Cause Analysis (RCA) and research of the incidents.• Developing, advising and coordinating the enforcement of the RCA results and solutions.• Technical writings of the process, procedures, incident reports, changes for knowledge sharing. • Creating reports on Service Now for incident analysis.• Incident investigation, log analysis and performing the actions as per requirements.• Handling Cloud based application incidents.• Leading and Coordinating annual Disaster Recovery (DR) testing with external vendor.

- Supported the production environment by performing incident management as well fixing bugs in the code- Performing the testing of code fixed. - Worked on the development, up-gradation and advancement of existing TD Bank IT projects.- Transitioned incidents to problem records for the long-term fixes of recurring issues.- Have been lead on many changes implemented to fix urgent production issues.

• Worked on projects related to Core Java, AVS Scripting and Endur Open Link.• Analyzed the application problems and fix them.• Worked on the infrastructural information and preparing document for infrastructural attributes.• Documented code for the projects and preparing docs for the release process.

• Experience as Research Assistant in School of Computer Science assisting research under Probabilistic Reasoning in Multi-Agent Systems.• Conducted literature review of the research area.• Designed test cases for algorithm testing.• Contributed to the publications of research results.

- Assisting faculty members in grading of student assignments and exams. - Assisting faculty members in proctoring for exams and quizzes. - Maintaining records of student’s assessments. - Conducting labs and helping students with their course related problems.

- Assisting faculty members in grading of student assignments and exams. - Assisting faculty members in proctoring for exams and quizzes. - Maintaining records of student’s assessments. - Conducting labs and helping students with their course related problems.

• Collected requirements from end user and documenting them. • Developed applications according to the requirements of end users. • Tested applications if the logic is correct and is in accordance to the client needs.