Sonia Bhatti, M.Sc - Computer Science, Pg Data Science And Business Analytics Email and Phone Number
Accomplished IT Developer from a robust background in Application Development and Support now working as Business Application Analyst at TD. Possess exceptional interpersonal interaction and conflict resolution skills. Highly organized, motivated and skilled in tackling complex IT problems in a fast-paced technology environment to meet and exceed the Business Unit expectations.
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Business Application AnalystTdToronto, On, Ca -
Business Application AnalystTd Apr 2021 - PresentToronto, Ontario, Canada- Documenting all business-owned artifacts that are required for projects and major initiatives under the Bank's Project Delivery Lifecycle (PDLC) methodology- Providing functional business application management program support within an area of specialty.- Providing day-to-day operations process management to ensure delivery according to service level agreements; provide support on deployment and change management initiatives related to owned and managed applications.- Identifying and recommending workflow enhancements, process improvement, automation- Responsible for all Business Acceptance Test (BAT) documentation, working closely with Test Lead, adhering to PDLC and TD's Data Governance Framework- Establishing partnership with Technology to review, discuss and ensure all business requirements are met- Raising issues, provide feedback and keep team informed and up to date about project status.- Coordinating between technology and business for any BAU issues. -
It Support Analyst (Incident Management)Td Feb 2016 - Apr 2021Toronto, Ontario, Canada• Managing and handling the priority 3 and 4 incidents.• Coordinating the Change Management process.• Fixing the mainframe/ distributed environment production incidents.• Coordinating relationship between the vendor and internal TD teams for timely incident resolution.• Performing Root Cause Analysis (RCA) and research of the incidents.• Developing, advising and coordinating the enforcement of the RCA results and solutions.• Technical writings of the process, procedures, incident reports, changes for knowledge sharing. • Creating reports on Service Now for incident analysis.• Incident investigation, log analysis and performing the actions as per requirements.• Handling Cloud based application incidents.• Leading and Coordinating annual Disaster Recovery (DR) testing with external vendor. -
It Solutions DeveloperTd Apr 2014 - Feb 2016Toronto, Ontario, Canada- Supported the production environment by performing incident management as well fixing bugs in the code- Performing the testing of code fixed. - Worked on the development, up-gradation and advancement of existing TD Bank IT projects.- Transitioned incidents to problem records for the long-term fixes of recurring issues.- Have been lead on many changes implemented to fix urgent production issues. -
Apps Dev Programmer AnalystCiti Aug 2013 - Apr 2014• Worked on projects related to Core Java, AVS Scripting and Endur Open Link.• Analyzed the application problems and fix them.• Worked on the infrastructural information and preparing document for infrastructural attributes.• Documented code for the projects and preparing docs for the release process. -
Research AssistantUniversity Of Windsor Jan 2012 - Sep 2012• Experience as Research Assistant in School of Computer Science assisting research under Probabilistic Reasoning in Multi-Agent Systems.• Conducted literature review of the research area.• Designed test cases for algorithm testing.• Contributed to the publications of research results. -
Graduate AssistantUniversity Of Windsor Sep 2011 - Dec 2011Windsor- Assisting faculty members in grading of student assignments and exams. - Assisting faculty members in proctoring for exams and quizzes. - Maintaining records of student’s assessments. - Conducting labs and helping students with their course related problems. -
Graduate AssistantUniversity Of Windsor Sep 2010 - Apr 2011- Assisting faculty members in grading of student assignments and exams. - Assisting faculty members in proctoring for exams and quizzes. - Maintaining records of student’s assessments. - Conducting labs and helping students with their course related problems. -
Software EngineerAptech Jul 2007 - Aug 2010• Collected requirements from end user and documenting them. • Developed applications according to the requirements of end users. • Tested applications if the logic is correct and is in accordance to the client needs.
Sonia Bhatti, M.Sc - Computer Science, Pg Data Science And Business Analytics Education Details
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11.7 Gpa (Scale Of 13) -
7.61 Gpa (Scale Of 10)
Frequently Asked Questions about Sonia Bhatti, M.Sc - Computer Science, Pg Data Science And Business Analytics
What company does Sonia Bhatti, M.Sc - Computer Science, Pg Data Science And Business Analytics work for?
Sonia Bhatti, M.Sc - Computer Science, Pg Data Science And Business Analytics works for Td
What is Sonia Bhatti, M.Sc - Computer Science, Pg Data Science And Business Analytics's role at the current company?
Sonia Bhatti, M.Sc - Computer Science, Pg Data Science And Business Analytics's current role is Business Application Analyst.
What schools did Sonia Bhatti, M.Sc - Computer Science, Pg Data Science And Business Analytics attend?
Sonia Bhatti, M.Sc - Computer Science, Pg Data Science And Business Analytics attended The University Of Texas At Austin, University Of Windsor, Dr. B R Ambedkar National Institute Of Technology, Jalandhar ( Punjab).
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