I started working for the NHS in September 2008. I was an Administrative Assistant based at a Health Centre that had just been built. Being a health Centre, I dealt with patients, service users, contractors, other centres in an admin capacity. 9 months later, I was promoted to a higher band and was given the duty of helping my Senior Administrator with 4 other centres to look after. I was then given the opportunity to going even higher in banding to look after the Health Centre where i originally started. This was on a secondment and was successful. When my manager was not there, I was dealing with contractors, meetings, Doctors, clinical leads for all the services we had. This I did for 18 months. I went back to my original band, but again I was given another seondment at the Physiotherapy administration department covering maternity leave. This is a busy service and I embraced it. I was dealing with appts, physios, telephone calls, patients face to face on on the phone etc. I did this for 17 months. I am currently the Senior Administrator for the Podiatry Service based at the University of East London based in Stratford London E15. I have a team of 3 and we deal with appointments, queries, answering the telephones, filing, clinics, we have a drop-in service, rotas for clinics, post etc. My job is to make sure that things run smoothly as well as keeping my team happy. I meet with Directors, Clinical Leads to discuss the anything that will be beneficial to the service.

Making dure that my department (groceries) was ready for the next business day

My job at the above company was dealing with Legal Aid. This I found extremely interesting. I made sure that all documents were sent to the correct legal department, telephone calls, accounts, making sure that all documents were received and preparing files/notes for the solicitors who were going to court. On top of that, i covered reception, did stationery orders, be on hand when required by solicitors for documents required. It was always busy, and that made your day full. I went home feeling that i had a productive day.

This is a Publishing Company, and I started off as temp to deal with the mail as the company had recently moved from the city to the Docklands in London. During this period, I lisitened to the other staff members selling advertising space. After clearing the mail in 2 weeks, I was given the opportunity to try my hand at selling. I was succesful first time. I was then given the chance to look after the Classified section of one magazine called FORUM. This was successful in the sense of revenue had increased greatly, and the magazine had a great profile. I had built a great relationship with my advertisers, and if ever there was a moment where I was not on target (revenue) I could always contact any of my advertisers and they never let me down. I worked with the editorial team, production, printers to make this magazine a success. Because of this, I was also given the Display side of the magazine which again was a success. Not long after I was given over 40 titles to run. These were weekly, bi-monthly, 4 weekly, 6 weekly, 6 monthly etc, and they all had deadlines, which were reached between myself and my team.

The above company was a supermarket, and started off as an operator. I like to deal with the public and have a one to one and help with any problems they may have. Because of this attitude, I was promoted to Supervisor. It didn't take long before I was given the opportunity to be Assistant Cheif cashier. This was helping to reduce the money in tills and dealing with the banking etc. I also helped with wages for the staff and the smooth running of the office. Wanting to gain as much experience as possible, I went on the shop floor and had the position of Floor Supervisor. I made sure that all the shelves were full of all products for all sections. If there were any problems, I was there to help and eal with in a professional manner.