1.Ensure high-quality site content by moderating reviews and auditing diverse user-generated content, aligning with established guidelines.2.Investigate and resolve spam/fraud inquiries promptly, demonstrating accuracy and empathy, while maintaining compliance with agreed SLA times and quality standards.3.Foster seamless collaboration within the team by proactively addressing technical issues, engaging in problem-solving with fellow moderators, and adapting swiftly to evolving tools and… Show more 1.Ensure high-quality site content by moderating reviews and auditing diverse user-generated content, aligning with established guidelines.2.Investigate and resolve spam/fraud inquiries promptly, demonstrating accuracy and empathy, while maintaining compliance with agreed SLA times and quality standards.3.Foster seamless collaboration within the team by proactively addressing technical issues, engaging in problem-solving with fellow moderators, and adapting swiftly to evolving tools and processes. Show less

1.Review content across multiple platforms, databases and applications. 2.Provide quality assurance and improve machine classifiers to ensure safety of the platform for all audience and cross-functional teams. 3.Apply understanding of assigned business process to identify gaps and propose continuous improvement measures.4.Create, review and refine user experience documents using Microsoft Excel.