- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.- Met with customers to analyze financial needs and maximize sales opportunities.- Educated customers on variety of retail products and digital solutions, enhancing customer experience.- Provided excellent service and attention to customers when face-to-face or through phone conversations.

worked in an agile/scrum structure both individually and as a team member to create brief yeteasy to understand solutions for our users. Through the design process, collaborated with usersto gather more information about their needs, habits, and their frustrations.User research, card sorting, affinity mapping, creating personas, storyboarding, competitiveanalysis, branding, low-fi and Hi-fi wireframing, prototyping and usability testing are some of thesteps during these projects. Projects include:Blue Future: Designed and prototyped a mobile app. Used UX research, User interviews wireframing and user testing led the project to create a Hi-fidelity prototype in Balsamiq.Stream Chef: Developed wireframes, user flows, interactive prototypes, high-resolution mockups, and design documentation. Developed user research scripts and questions on FTUE for user interviews and surveys. Created documentation for synthesized qualitative research data.• 3Advance: Drove the end-to-end design process for the project – from ideation to iteration to execution working closely with product management, UX research, and engineering• Make It She: Defined product strategy, developing prototypes, and validating experimental ideas in collaboration with product management, UX research, and engineering. Provided clear communication of handover notes and interface screens to developers, collaborating to ensure features are built to design specifications.