Sonia Helena Email and Phone Number

In my role as a Process Executive, I was entrusted with the responsibility of maintaining the integrity, quality, and compliance of the client's platform extensive video content. I play a key role in upholding the platform's commitment to providing a safe and enjoyable user experience.In the day-to-day operations, I meticulously executed content moderation processes, ensuring strict adherence to community guidelines. Leveraging advanced content analysis tools and technologies, my focus was on identifying and addressing potential content violations promptly and effectively.I worked closely with a diverse team of professionals, fostering a collaborative environment to address challenges collectively and achieve common objectives. Providing support to new team members, I contributed to their seamless integration into the workflow.

As a Digital Sales Representative at TTEC I help create exceptional customer experiences while driving the success of our dynamic team.Crafting Revenue Success:My role involves strategically managing account portfolios to uncover and capitalize on revenue opportunities, conducting insightful consultations with existing clients, tailoring solutions that align with their advertising campaign objectives. Mastering Customer Relationships:While conducting consultative sales, I guide clients through the labyrinth of advertising strategies. Whether it's implementing campaign suggestions, optimizing accounts for increased revenue, or building strong relationships through clear communication and analytical insights.