Manage and maintain the SAP Incentive and Commission application.Manage and maintain the SAP Reporting application.Meet with the Sales team to gather compensation requirementsWork with finance team on General Ledger inquires and resolutionDocument, Design, Build, Test, and Deploy required changesPerform post production checkout via the production monthly cycle resultsUse of Oracle SQL to troubleshoot and pull data for various analysis and ad hoc reportingLog SAP support tickets and work with the support team for analysis and resolution of issuesParticipate in re-occurring meetings with SAP client management team for Roadmap initiativesUse of Informatica to view workflow status and mappingsManage a team responsible for the monthly incentive and commission payments.Research and resolve inquiries made by brokers/agents regarding their commission amounts. Create adjustments for any corrections for the following month's cycle.Implementation of projects involving membership conversion and new functionality and make the necessary SAP ICM changes and testing.

Designed and Developed client’s Commission system using Callidus 4.xDesigned client’s reporting system using True InformationDeveloped front end design of the Commission application in conjunction with the requirement and design documentationUnit and System tested application and resolved issues found in the application.Use of Informatica to view transaction mappings and troubleshoot data issues found in the application.Troubleshooted technical issues relating to the commission system and working with IT to get them resolvedDeveloped SQL Server procedures/functions to assist clients in the verification of system data during UATProvided the Reporting team with SQL server procedure/functions to aid them in Report developmentResolved issues found in SQL procedures to produce General Ledger filesTroubleshooted system and data issues within the system regularly.Daily correspondence with client in order to handle concerns and requestsManaged and verified that all process efforts to ensure all client needs were metServed as primary contact for resolution of all issues concerning the business users and the user interface Provided assistance and guidance for all Compensation issues.Presented project progress, status and results to management and end users

Designed and Developed client’s Commission system using True comp 3.xUnit and System tested application and resolved issues found in the application.Worked with the client to understand and document business needs.Usage of SQL to pull data for validation of UAT results.