Sonia Manso Ferrer Email & Phone Number

Madrid, Spain

•Key day-to-day contact with clients, internal teams and other agency partners.•Management and coordination of the strategy and global creativity of national and international brands.•Execution and monitoring of online and offline campaigns and their production in collaboration with the Production and Creative Departments.•Working integrally with all internal team members to facilitate the process of developing effective strategies and creativity that lead to high quality work on brief and aligned with the Brand Identity.•Manage the client budget, resources allocation, admin process, costs and campaign deliverables.

Madrid, Spain

•Support the creative and strategy team in day-to-day work, assist with research in collecting and tracking industry, consumer and competence trends.•Management, monitoring and production of digital and CRM campaigns.

Madrid, Spain

•In addition to Sales Associate responsibilities, in charge of the look & feel of the store, ensuring consistency with the brand guidelines, quality and sophistication of the VM implementation on all product categories.•In partnership with the Store Manager and Visual Area Manager, manage all aspects of store zoning, rotations and provide help with window product changes and installations.•Customer focused, driving productivity by ensuring key products are well selected and displayed.•Analysis of sales reports and consequent action plan, always trying to find the best visual solution to maximize business opportunities.•Being an ambassador for Visual Merchandising through collection and VM trainings to the store team.

Madrid, Comunidad De Madrid, España

Madrid, Spain

•Provide an exceptional customer service experience and drive individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.•Capture meaningful customer data for the purposes of connecting with the client, building relationships, and personalizing future client development opportunities. •Maintain an active and organized client book, contacting clients regularly and providing follow-up on all sales or client requests. •Contribute to the daily operations of the store, as well as upholding the visual display of all products in accordance with the visual standards.

London, United Kingdom

•Contribute to the campaign process from the start, including actions such as email marketing, network strategy and monitoring of the campaigns in different communication channels. •Provide help and supervision in the organization of internal events.

Master En Dirección De Marketing Y Comunicación De Moda Y Lujo

Fashion & Luxury Communication Management Course

Programa Thepowerdigitalmarketing, Marketing Expert

Movilidad Internacional, International Marketing

Grado Publicidad Y Relaciones Públicas