Sonia Marks Email & Phone Number

Baltimore, Maryland, United States

Optimized digital user experiences across all touch points of the customer journey for offerings that support members with finding and receiving care.

Establish care transparency tools roadmap based on business strategy while remaining focused on enhancing the digital experience. Leveraged analytics and member feedback to prioritize and deliver enhancements through all touch points of the digital journey.

Maryland

Strategy development and expansion of the Patient Deterioration Solution which addresses the problem of too many patients dying in hospital lower-acuity care areas around the world because signs of deterioration are not recognized early enough. The solution addresses the need by providing an integrated suite of devices, software, professional and support services which helps clinicians identify subtle signs of patient deterioration, thus enabling a timely response. Leveraging sensors, predictive analytics, event notification, EMR integration and professional services across several business units has created a value based solution which addresses the quadruple aim.

Baltimore, Maryland Area

Develop acute and ambulatory telehealth based clinical programsProgram manage innovative complex cross business projects for research and pilot purposes

Ensure that customer satisfaction is high in order to convert install base customers to net promotersManage revenue targets of approximately 2 M€ while leading first deployments in ten countries

- Co-ownership of product marketing roadmap for product definition, pricing, and positioning- Organize User Forums, focus groups and clinical evaluations for customers and key stakeholders

- Launched Cardiology IT products in North America - Develop bill of materials, pricing, quotations, sales tools and go to market strategy- Developed and delivered product training for sales and implementation organizations

Design, develop and manage workflow tool creation for use in all deployment projects