Business Development Manager
CurrentResponsibilities:- Define strategy for fashion sector to increase DHL Global Forwarding’s market share.- Update market intelligence for the industry to beat competition and launch new products to attract more customers.- Acquire new businesses locally and globally.- Achieve Fashion target as per DGF yearly budgets.- Make sure performance of all Air & Ocean operations meet or exceed customer’s expectations.- Manage Key Account staff members located inside shipper’s premises for all daily duties including operational, commercial and financial duties.- Managing department staff members to achieve targets and budgets.- Answering all RFQs from network for Retail, for both Air and Ocean.- Work in close contact with Product Managers to ensure support for fashion department.- Maintain and manage good relations with shipping lines to ensure the best rates and service levels.- Resolve any payment disputes with customers.