Sonia Olvera Email & Phone Number

I oversaw and managed the business operations for a primary care clinic , surgical care clinic and OBGYN clinic including creating and maintaining staff schedules, providing positive healthcare experiences and serving others with compassion. I supervised a Physician and three Physician Assistants on billing, contracts, policies and invoices.• Directed and maintained the operations, workflow and accountability by proving leadership, support and oversight of performance. Maintained the billing operations by utilizing the electronic healthcare record and billing system.• Served as the liaison between doctor, patient and insurance companies for multiple outside physician offices. Updated patient data utilizing the insurance credentialing ICD-10 and CPT Coding.• Established a new out-patient clinic from the very beginning by assisting with builder contracts, information management, telecom, city planning, physician credentialing, and hiring. Converted an outdated physician patient paper chart system to a updated electronic medical record system, which created fee schedules and documents fast and efficiently.• Assisted with all phases of starting up new clinic projects including organizing the construction plans, contractors, contracts, equipment purchases, vendors, hiring and training staff on EMR/PACs systems and policies/procedures.• Developed and managed budgets to ensure cost-effective reporting and productivity adhered to clinic procedures.• Worked with various teams on creating direction for project actions to control targeted costs for outpatient services.

ssist assigned staff with service questions related to administration, billing, claims issues and problem solving, upon request • Provide administrative support on other tasks such as assigned special projects and development of new ideas/services, as requested. • Interact with clients to receive claims reports. Works with the carrier to expedite claims • Developing team members by coaching, training and identifying areas of growth • Supervises the assessment and improvement of the team’s performance • Leads by example; demonstrates strong work ethic, and excellent people management • Monitor the activities and assist in the training, evaluation and development of Account Supervisors and Account Executives • Contributes to the performance appraisal process for peers, managers and direct reports • Participate in and manage strategic business unit development • Strong analytical/strategic ability • Compiled data and prepared a variety of reports within timely manner • Strong presentation skills, using excellent verbal and written skills and a confident and effective presentations style