Sonia Padia Email & Phone Number

Greater London, England, United Kingdom

London, England, United Kingdom

• Responsible for the entire training program lifecycle from pre-wire, planning, execution and closing focusing on equipping trainers with purposeful content to equip participants with core competencies to succeed in their new roles (from junior to Partner level) and reflect internal firm strategy and wider strategic goals and targets. Programs are typically between 150-250 attendees and occur 1-2x a month. • Attendee management included scheduling, travel arrangements, sending communications on behalf of the firm, organising/gathering logistics ahead of meetings and extremely strong attention to detail• Global reach with our programs (locations: Ireland, Portugal, Spain, USA) managing time-zones, language and cultural barriers• Meticulous planning and execution for exceptional outcomes achieving consistently higher than average NPS in line with budgets and according to shareholder expectations and competitor insights • Collating all KPI event data, sharing full view of event imagery and feeding key takeaways into event strategy moving forward• Expertise in content delivery, off-site logistics, overseas vendors, hotel catering, attendee management, on-site delivery and more• Experienced with Amex KDS Neo, Cvent, Mekko Graphics, One Identity, Springboard and Workday

London, England, United Kingdom

London, United Kingdom

• Assisting a team of 10+ senior staff and management to co-ordinate travel arrangements, overnight accommodation and schedules. • Personal assistant to 2 senior directors. • Helping to create a consolidated company schedule to improve communication between both parent company and its subsidiary.• Administration of budget spreadsheets, contract filing and handling petty cash for the office.• Establishing and maintaining essential relationships with key accounts and working closely with in house accounts team to orchestrate timely payments • Event planning for International Petroleum week with a guest list of over 1000.• Co-ordinating and managing video conferences on programs such as Bluejeans and Polycom.• Organising the logistics behind meeting rooms, lunches and corporate occasional dinners.

London, United Kingdom

At the forefront of an internationally recognised company, I welcomed high-profile clientele, made use of Quora, Outlook and Microsoft Office, provided administrative support and assistance, arranged travel and accommodations, maintained office security, scheduled bookings of all meeting rooms and completed other clerical receptionist duties to exceptional standards.

Heathrow, London

Working in one of the busiest branches in London, I worked as team member before being selected to assist the managerial team with productivity, customer service, and quality control. I also worked directly with the “Mind” (mental health awareness) campaign and SRA (Sustainable Restaurant Association) to work on ways to improve customer experience and consider corporate social responsibility. Managerial assistant duties included market research, drafting project reports, presentation assistance and administrative tasks.

London, Heathrow

Placing emphasis on guest satisfaction and quick service, our team worked tirelessly to deliver excellent service, food and hospitality. Up-selling, achieving high sales targets and maintaining a positive, friendly and approachable demeanour established our team as efficient, collaborative and servile. Team member duties included; hosting, waitressing and bar staff.

Cape Town Area, South Africa

Pro-bono consulting with the UNHCR (United Nations Heath Commission for Refugees), the UN (United Nations) and various NGO’s set up within South Africa to provide direct aid and effective assistance to refugees from a range of countries within Africa who had settled in Cape Town.Handling highly sensitive cases with discretion, empathy and sincerity, I worked with the director of the organisation to develop solutions to xenophobic attitudes and issues faced by refugees across southern Africa.Duties included risk assessment, research and analysis, interviews, preparation of reports, recommendations, proposals and presentations, discuss long term goals, clarify strategic and operational solutions to present-day challenges faced by refugees within Cape Town.

Uxbridge, London

In this role, I was part of a small team managing a customer base of over 5000 for Britain’s largest sport, health and wellness related product provider – consistently meeting high sales initiatives and targets. I achieved the title of Products Advisor (PA) and Advanced Products Advisor (APA). Completion of the final APA stage leads to a Level 3 Qualification Framework (QCF) Award - equivalent to an A-Level. Duties included sales, accounts, stock management and finance.