Customer Success Manager
Current* Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value * Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests* Accelerate customer solutions through knowledge of their business and best practice guidance * Act as the primary contact and sherpa to help your customers navigate OneTrust Collaborate cross-departmentally to provide product expertise * Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust’s revenue strategy