Working in collaboration with the Talent Team and various internal stakeholders to facilitate the smooth running of the Graduate and Colleague Interns Development Programmes.

Management and Delivery of Employability Skills Workshops online and face to face to clients seeking employment, returning to work or face barriers returning to work. Worked closely with the Director on recruiting for the COVID 19 Vaccination Programme: successfully identifying and supporting clients through the recruitment process.Successful completion of responsibilities in accordance with Project/Contract requirements Completion of CVs for all sectors (from entry to senior management)Conducting One to One Mock Interviews online and face to face and providing feedback Building relationships of trust with clients, supporting individuals on their journeys to achieve their training and employment goalsProviding advice and guidance on career options for all sectors Heavily involved in the in-house recruitment process, selection, training & mentoring of new Kickstart/GRoW employees.Management of assigned Kickstart Employee and assisted with individual's career progressionManagement and training of Employability Support WorkerCreating employability related content, updating, and communicating on the GRoW AppStaff training, supporting and mentoring colleagues in employability skills.Employer Engagement/ Relationship building with both small and large organisations & employers at sector meetings/events and career fairs.

Successfully providing a professional and personalised Career service to clients of all levels; including CV & cover letter writing, interview techniques, personal statements, and completion of various application forms

Motivating and mentoring existing and new members of staffManaging staff performance by staff observation, checks and analysis of reportsSuccessfully managed a large and diverse customer caseload, achieving a targeted number of job placements per monthResponsible for providing careers advice, guidance and vocational focusAssessment of customer’s circumstances; identifying the appropriate route back into employment and developing a deep understanding of their skills & competenciesDeveloped tailored actions plans with customers to overcome key barriers and prepare them for (re)employmentIdentification/sourcing of employment opportunities, matched customers to suitable employment, support on self-employment and follow up on customer successSuccessfully achieved individual and team targets to support the business Provided high quality employment services to all customers in compliance with the Equality Act.

Successfully recruited for Sales, Graduates, Operations, Head Office functions (incl. Management)Recruited, mentored and facilitated the on-boarding process of Interns into positions across various sectorsImplemented a new assessment process for graduate recruitment by researching into more effective and efficient assessment techniques.Actively assisted with the recruitment (within first 3 months of employment with UPS) for Account Executives during a period of high turnover caused by the Lynx integration Heavily involved in Employee Relations; grievances, disciplinaries, managing and reducing long term sick, TUPE, redundancy consultations and calculations Regularly conducted audits at designated depots; incl; absence audits & employee files.Successfully increased operational headcounts within short timescales by implementing structured recruitment plansProvided Equal Opportunities and Employee Relations training to all levels of management.