Assistance with International university admissions for Universities in the United States.- Recruitment assistance for candidates looking for jobs locally within Pakistan, the UAE & Qatar.- Preparation and trainings for IELTS, TOEFL and English language coaching. - Orientation, Communication & Confidence building workshops for student life in the US.

Writing about Customer Service Practices, Developments and Issues across the Middle East region.Conducting High Profile Business Interviews to gain knowledge and insights on Corporate Customer Service Practices in the Middle East region.

- Identifying vacant placements within LiveAdmins, Coordinating with all departments to understand their resource requirements, required skill set, academic requirements, work experience, number of resources needed and additional requirements needed to create resource profile.- Creating job postings and placing ads in relevant forums, job portals and channels best suited in recruiting suitable candidates.- Reviewing and shortlisting job applications, resumes, cover letters.- Screening and conducting over the phone and first initial interviews, streamlining the shortlisting process.. -Coordinating with relevant departments, sharing and reviewing the results, setting up further interviews.- Communicating with both candidates and hiring departments, facilitating the hiring and orientation procedure for new recruits. -Maintaining records of all hiring and termination information.

Identifying and locating potential Business Clients that may benefit from B2B Live Chat services.- Contacting Business Clients in a vast range of industries, more notably, Auto Dealerships, Healthcare, Universities, Law Firms and other miscellaneous industries.- Conducting B2B lead generation using a range of marketing and communication methods, over the phone and by email.- Introducing them to Live Chat Software and services along with Product and Service Demos and presentations.- Using a a combination of marketing techniques and customer service skills to close the deal

• Consulting sessions with prospective college students regarding US colleges & universities, gathering & analyzing student information (G.P.A, college budget, intended majors etc) to research & identify educational institutions suitable for them.• Researching & corresponding with US Universities with regards to prospective student interest, suitability & admission requirements.• Assistance with completing & submitting admissions application & supporting paperwork.Tutoring sessions for TOEFL, IELTS tests.• Communicating & following up with universities regarding admission status, I-20 forms, student housingarrangements, airport pickup and other inquiries.• Assistance with completing & submitting F-! student visa applications with all necessary supporting documents.• Composing, reviewing, editing and formatting CVs for prospective and current job hunters, applying foremployment opportunities locally and overseas.

• Learning about more than 300 styles of generic brand sunglasses including styles by Dior,,Fendi, Armani, Marc Jacobs, RayBan, D&G, Anarchy, Prada, Nike and many more.• Assisting customers with selection and suggesting sunglasses according to their particulars (face set, brand choice, UV protection, fit etc.• Up-selling & cross selling additional sunglasses, polarized frames, soft cases, hard cases etc.• Processing orders & payments visa cash, credit card & checks,• Keeping up to date on best sellers, taking weekly inventory and faxing orders for supplies when necessary.• Prioritizing quality customer service, maintaining professionalism and resolving complaints and escalated issues when necessary in a polite and cordial manner.• In charge of training new hires in all aspects of job responsibilities.

• Providing software assistance & troubleshooting at the University computer labs for Microsoft office (Word, Excel, Power point, Adobe Photo-shop, Macro-media Flash, SCSUs own navigation tools and subject related software.• Assisting students with online university resources such as thl system, email account registration, SCSU user account registration, accessibility and navigation issues.• Daily inventory and logging of all hardware at the labs, (computers, printers, cartridges, paper supplies etc.• Routine checking and reporting of hardware maintenance issues, preparing tickets & reports. Following up and ensuring that the issues are resolved in a timely manner.• Updating weekly schedule on lab usage for various purposes such as proctored exams, scheduled classes, faculty hours and general hours.