Sonia Raffaella Riso Email & Phone Number

Gulf Breeze, Florida, United States

As Manager of Operations of the Company, I direct a wide range of operational activities in the organization, including managing inventory systems, analyzing data, budgeting, and forecasting, supervising, and managing employees to increase sales and revenue. Ensure quality standards comply with local laws and regulations by monitoring and managing quality metrics. Promote Clean Screen Wizard products by driving online marketing campaigns and performing meetings with a wide range of online service provider groups, including Amazon, Walmart, and Shopify. Innovate and evolve the brand to stay ahead of the competition and meet changing needs. Reduce inventory costs by monitoring inventory systems and purchase orders across US and Asia, while maintaining optimal stock. Track sales and manage overall budgets by creating daily, monthly, and quarterly online reports while implementing remote access to the reporting system. Ability to adapt to constantly changing regulations and requirements of multiple eCommerce platforms.

Charlotte, North Carolina, United States

At the company, I oversaw all aspects of business operations, including employee management, development, and implementation of growth strategies, ensuring quality standards to improve efficiency and achieve long-term success. Directed and managed various dealer centers, including AT&T and DIRECTTV across North Carolina, Florida, and Puerto Rico by leveraging management expertise. Drove business efficiency by identifying trends, patterns, and new growth opportunities while analyzing electronic records remotely. Ensured financial performance by executing and maintaining rigorous financial monitoring and record-keeping processes.

Maryland, United States

Responsibilities provided a mixture of remote technical support assisting students and staff teachers with PC hardware, software, internet support for distance educational learning applications.

Nationwide

I Managed and operated numerous DIRECTV distribution dealership centers located in NH, MA, RI, CT, NJ, NY, VA, FL, and TX. At start-up, sales volume averaged 400 new units per month. Within two years the average sales reached a high of over 5,000 new accounts/month. As a direct result of my successful marketing strategies, our business grew to be the second-largest dealer in overall sales and installations of DIRECTV in the US and number one in the Hispanic marketplace. The business model was so successful that DIRECTV decided to copy it and market its products and services directly to the consumer. Later on, our business acquired rights to operate Dish Network Satellite retailer.

Methuen Mall, Ma & Rockingham Mall Of Salem, Nh

As the Lead Communication Specialist at AT&T, my role involved managing two AT&T Wireless retail offices located in Methuen, MA and Salem, NH. In this position, I was responsible for supervising, hiring, training, and managing a team of 15+ wireless consultant sales staff. My primary focus was to drive sales and revenue growth through effective team management, training, and coaching. I also worked closely with upper management to ensure that our stores met and exceeded sales targets, maintained excellent customer service standards, and upheld AT&T brand values. Additionally, I monitored inventory levels, managed store operations, and oversaw merchandising and marketing initiatives to drive customer engagement and loyalty.

Ccct Mall & Capriles Tower Mall Of Caracas, Venezuela

As a Marketing Manager and Co-founder Investor, I obtained exclusive rights from G-TECH Corporation in Rhode Island, USA, to operate and distribute G-TECH equipment and technology in the gambling and telecommunications industry. Through collaboration with SENIAT, the Venezuelan Internal Revenue Service, I managed and organized the "Loteria de Caracas," the national lottery of Venezuela. Our company provided real-time data on a daily basis, with statistical reports generated and transmitted to the Venezuela National Lottery.I also successfully negotiated with MOVILNET Wireless Company to acquire an exclusive satellite telecommunication system to enhance speed, accuracy, and efficiency. With nearly 4,000 employees, our company assisted businesses nationwide with great success until I was forced to leave Venezuela due to political persecution following the election of Venezuelan President Hugo Chavez. With the assistance of GTECH of Rhode Island, I obtained legal letters of recommendation to the U.S. Embassy, which allowed me to relocate to the United States due to the political crisis in Venezuela.

Central Park Mall Of Caracas, Venezuela

As the Marketing Manager of a medium-sized business based in Caracas, Venezuela, I oversaw all marketing operations. As a market research manager, my responsibilities included overseeing the research and brand design for new product lines and advertising campaigns for leading companies such as Nestlé, S.A. and Parmalat, S.p.A. Our services expanded to include political program research in addition to food and beverages. The company quickly grew, with over 300 employees across the country working in multiple locations. Later, to fund a joint venture company, JAM Technologia Inteligente, Corp., I sold my shares of the business.

Ms Computer Science, Information Technology

Bs In Psychology, Clinical Psychology

Koryo Hands Acupuncture, Korean Medicine And Traditional Chinese Medicine