At Oakland Dentistry I was responsible for all front office administration duties. Such as Scheduling Patients for their routine or emergency visits, checking in patients upon arrival and checking them out after their treatment, inputting Patient’s information into Open Dental, all insurance verifications and proper documentations, formulating Treatment Plans and ensuring patients understood their future procedures and payment options. I was also in charge of taking payments and collections. Handled all EOBs and insurance discrepancies. Trained Dental assistants in front office procedures. Ensured we had enough supplies for our front office and dental side. Answered all incoming phone calls. Wrote patients prescription or called scripts into pharmacies. Handled customer request or complaints. Organized and cleaned front office for our day to day operations. Compiled and Purged Patient’s Charts. Scheduled Biohazard waste removal. Helped Facilitate our Dental Assistants and Doctors with anything needed outside the front office.