• Develop and train all new legal assistants assigned. • Monitor and conduct training for the legal assistant staff.• Provide input/suggestions to the Upper management to ensure an equitable division of workload among legal support, taking into consideration factors such as deadlines, case priorities and availability of staff. • Review and coordinate leave requests to insure adequate legal support coverage is available to meet the needs of the division.

As a store manager I: Maximizing productivity, increasing sales, increasing conversion, contolling contributions, developing staff, recruting, hiring, training, inventory, payroll, problem solving, market research survey, weekly sales reports, etc.

• Responded promptly and answered/resolved customer inquiries and complaints.• Investigated and resolved service issues and/or product problems.• Managed customers’ database accounts, performed customer verification and processed applications, orders and requests.• Worked with administration: forwarded requests and unresolved issues to the designated resource by communicating and coordinating with internal departments.• Kept records of customer interactions and actions taken, including – transactions, comments, inquiries and complaints.• Supplied customers with written responses and information and followed up on customer communications.

Senior Executive with full responsibility for the strategic planning development, operations management, sales, project development, customer service and production for PCB’s of electronics. • Interacted daily with large reputed companies regarding all business aspects.• Proactively pursues design changes that would better meet the needs of the customers.• Maintained excellent business relations with major electronics manufacturers.• Controlled price structures and margins by designing systems to immediately alert management of low profit margins. • Personally responsible for successful implementation of Soni Circuits.• Built excellent Customer Service that helped gain greater market penetration.