Sonia . Email & Phone Number

Toronto, On, Ca

Mysore, Karnataka, India

- Collaborated and participated in all stages of development lifecycle, using Agile and DevOps methodologies from requirement gathering to production releases. - Participated in sprint backlog, sprint retrospective, sprint planning, refinement meetings and contributed to team to meet goals. - Collaborated with clients to determine need and devise appropriate solutions gathered and defined customer requirements to develop detailed analysis and clear specifications for project plans. - Revised, modularized, and updated old code bases to modern development standards, reducing operating costs and improving functionality . - Collaborated with project managers and team to select ambitious, but realistic milestones on development, client interactions and presentations . - Actively involved in ST testing , ET testing , integration testing , end to end testing and regression testing of robot prior production release. - Responsible for test goal creation , handling negative and positive scenarios for given requirement. - Implemented customized CI/CD pipeline using Azure DevOps for Robotics Process Automation project.- Active role in developing, testing, deploying, and promoting robot to production environment.- Performed root cause analysis to provide resolutions for production issues. - Responsible for regular production support activities as well as extensive onsite support.

Amsterdam, North Holland, Netherlands

- Performed requirement analysis by gathering requirements based on interactions with product owners, stakeholders and implementation of business process solutions. - Carefully documented requirements, workflows and knowledge in Confluence and SharePoint for education of newcomers in team and delivered KT sessions as well. - Gained knowledge on Financial Services of European Union. - Brainstormed new way of working and facilitated the presentation to clients. - Worked on building solutions using Kofax Kapow to create robots for automating several tasks e.g. Closing sleeping accounts, searching clients in application, validating inputs, opening new accounts for customer etc. - Worked on robots which helped our client in detecting financial crime, worked with client outreach team and migrated applications from CMS to Azure. - Facilitated implementation of Reliability Engineering principles in Robotics teams.

Mysore, Karnataka, India

- Worked in Agile methodology my responsibilities included continuous interaction with clients on deciding which process can be automated as well as through entire SDLC . - Performed root cause analysis to provide resolutions for production issues. - Performed post deployment analysis on further optimizing process by integrating manual flows, customized utilities and scripts etc. - Created a Service Now dashboard to track Incidents/Calls/Changes/Problems and this benefited my team in tracking SLAs and urgent changes going to Production.

Mysore, Karnataka, India

- Worked as a team on Infosys stream project E-kart in which user can buy products and handled product feedback section. - Developed a single page application using JAVA, RESTful API, Oracle DB and Angular4. - Developed backend which includes validating user requirements, coding API classes, writing logic parts for implementing Service layer and DAO layer, tested code by writing JUnit test cases. - Participated in regular stand-up meetings, deployed code using Jenkins.

Mysore, Karnataka, India

Bachelor Of Technology - Btech, Computer Science And Engineering

Diploma, Computer Engineering