• Assesses resident needs for health, psychological, and social services, including assistance in daily living.• Refers and/or arranges for services such as home care, medical, financial, insurance and similar matters for residents. • Develops service coordination plans and monitors services provided.• Maintains records and files on all resident services; prepares and submits required reports to corporate office and HUD. • Provides residents, relatives, and staff with ongoing information, education, and resources about social service issues and services.• Pursues continuing education in services for the elderly, and regularly attends safety training and staff meetings.

• Established weekly intake and entered account information for litigated liens and non-litigated cases.• Filed the lien at the Workers’ Compensation Appeals Board (WCAB). • Obtained Workers’ Compensation carriers information and submitted bills with medical documentations.• Established and organized special projects as assigned.

• Established and organized special projects as assigned by the Manager or another.• Maintained compliance with regulatory and accrediting bodies• Participated in the development and implementation of credentialing processes and procedures• Performed credentialing from temp application to credentialing, proctoring, maintaining scheduling, processing all applications for medical staff privileges.

• Managed all employees' paperwork and files including benefit-related issues and the payroll. • Demonstrated outstanding communication skills to utilize manpower from people at all levels.• Guided the staff effectively to proactively resolve and accommodate concerns and issues. • Organized all departments to smooth the store operation and achieve the sales goals.• Prioritized multi tasks and schedules in a fast paced environment.• Completed daily transaction and maintaining accounting reports.• Conducted orientation and training for the new hires.• Solved a high volume of simultaneous inquiries.

•Entrusted with complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers.•Effected all facets of operations including administrative tasks and technical applications.•Organized and dispatched tasks to the staff.•Set up reservations and travel arrangements.

•Reviewed resumes for open positions and reference check, background check, drug test.•Distributed paychecks and dispatched tasks to the appropriate team members. •Established and organized special projects as assigned by the Director or another.•Maintained and inspected documentation.

•Assisted in all facets of operations including administrative tasks and technical applications. •Participated in the meeting and provided information needed.•Organized multi task and managed the schedule and work.