Sonia Hsieh Email & Phone Number

San Lorenzo, CA, US

Oakland

• Assesses resident needs for health, psychological, and social services, including assistance in daily living.
• Refers and/or arranges for services such as home care, medical, financial, insurance and similar matters for residents.
• Develops service coordination plans and monitors services provided.
• Maintains records and files on all resident services; prepares and submits required reports to corporate office and HUD.
• Provides residents, relatives, and staff with ongoing information, education, and resources about social service issues and services.
• Pursues continuing education in services for the elderly, and regularly attends safety training and staff meetings.

Alameda CA

• Established weekly intake and entered account information for litigated liens and non-litigated cases.
• Filed the lien at the Workers’ Compensation Appeals Board (WCAB).
• Obtained Workers’ Compensation carriers information and submitted bills with medical documentations.
• Established and organized special projects as assigned.

Fremont, CA

• Established and organized special projects as assigned by the Manager or another.
• Maintained compliance with regulatory and accrediting bodies
• Participated in the development and implementation of credentialing processes and procedures
• Performed credentialing from temp application to credentialing, proctoring, maintaining scheduling, processing all applications for medical staff privileges.

• Managed all employees' paperwork and files including benefit-related issues and the payroll.
• Demonstrated outstanding communication skills to utilize manpower from people at all levels.
• Guided the staff effectively to proactively resolve and accommodate concerns and issues.
• Organized all departments to smooth the store operation and achieve the sales goals.
• Prioritized multi tasks and schedules in a fast paced environment.
• Completed daily transaction and maintaining accounting reports.

San Francisco

• Entrusted with complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers.
• Effected all facets of operations including administrative tasks and technical applications.
• Organized and dispatched tasks to the staff.
• Set up reservations and travel arrangements.

• Reviewed resumes for open positions and reference check, background check, drug test.
• Distributed paychecks and dispatched tasks to the appropriate team members.
• Established and organized special projects as assigned by the Director or another.
• Maintained and inspected documentation.

• Assisted in all facets of operations including administrative tasks and technical applications.
• Participated in the meeting and provided information needed.
• Organized multi task and managed the schedule and work.

Ms, Hospitality Marketing - Customer Relationship Management (Crm)

Activities and Societies: •Participated in the 28th Annual International Hospitality Industry Investment Conference as a student volunteer.

Bachelor, Law