Sonia Aslam Email & Phone Number

As a Dispute Resolution Executive at TDS - Tenancy Deposit Scheme, I use my communication and time management skills to handle complex and sensitive cases involving landlords, tenants, and agents. I have a BA in Criminal and Corporate Investigation from the University of Northampton, which gives me a strong foundation in analytical and problem-solving techniques. I joined TDS in October 2021 as a Customer Service Advisor, where I gained valuable experience in delivering excellent service and resolving customer queries. I also hold a Certificate in Team Leading Principles and a Technology Security Induction Certificate, which demonstrate my leadership and security awareness. Before joining TDS, I worked as an Administrator at Auto Merc Ltd, where I developed my computer and communication skills. I am passionate about helping people and ensuring fairness and justice in the housing sector.