Sonia Arora Email & Phone Number

Gurugram, Haryana, India

Gurugram, Haryana, India

Currently working with Dew Solutions as an IT Business Analyst as well as Scrum Master.Here I oversee Scrum ceremonies for a dedicated team of 20 professionals. My focus is on a prominent B2B product that aims to digitize the health sector, serving a renowned client in this transformative endeavor.

Gurugram, Haryana, India

 Proficient in gathering, analyzing, and defining business and functional requirements. Proficient in interacting with stakeholders, Subject Matter Experts (SMEs), and end users to comprehend, analyze, communicate, and validate requirements. Excellent organizational and interpersonal skills, as well as a strong ability to learn new things quickly. Capable of establishing and maintaining positive and productive working relationships in an internal, external, independent, and team setting. Identified and documented all Test Case scenarios, as well as conducted UAT testing. Understanding hospital-related workflows for clinical and non-clinical processes and procedures. Contributed to the creation of Product Specifications, wireframes, use-cases, and UI designs based on user acceptance and ease of use.  Proficient in providing product training and demonstrations to direct and indirect stakeholders. Managing the pre-implementation phase of UAT testing, as well as configuring hospital processes and workflow into the system, followed by Business Requirement Discussions (BRDs).

Gurgaon, Haryana, India

Working in a Purchase and Supply Chain department handling planning, project implementation (vaccination) and management of projects.• Handling distributions of vaccinations to chain of centers• Responsible for training at centers for product/ medicines replacing strategies.• Responsible for general office support, first line of contact for center team, distributors, sales, supply chain.• Responsible for new requirement of ERP software (Eyetech) and coordination for new implementations.• Responsible for delivery of product, and reconciliations of bills.• Forecasting and Planning, Procurement, Stores management, Inventory management, MIS revenue analysis, Interpretation of revenue summary.• Monitor and report key performance indicators (KPI) including cost management and store services. Maintaining records for materials in hospital management system.• Lead supplier management initiatives, including analyzing top performing suppliers, analyzing supplier deliverables and confronting not up to the mark standards to enhance better performance

Mba And Pgdhm, Hospital And Health Care Facilities Administration/Management

Education record