Sonia Chen Email & Phone Number

Verona, Wi, Us

Verona, Wisconsin, United States

Hsinchu City, Taiwan, Taiwan

• TSMC Charity Foundation Intern Program• Demonstrated exceptional initiative in analyzing corporate ESG issues and orchestrated cross-disciplinary collaboration, resulting in a streamlined student empowerment program that enhances students’ English proficiency and technical skills

Taipei, Taipei City, Taiwan

• Performed 8 interviews to determine key factors that enhanced customer engagement in recycling beauty products• Utilized Excel pivot tables to analyze 700+ survey data to identify pain points and applicable strategies efficiently• Applied critical analysis to dissect the recycling process of L’Oréal’s 9 sub-brands, devising ingenious solutions that seamlessly blend theory with practical application and won second place in the final presentation

Taipei

• Engaged actively in problem-solving and consulting methodology workshops

Copenhagen, Capital Region Of Denmark, Denmark

• Conducted a consulting project for a non-profit foundation (a cross-disciplinary innovation powerhouse) guided by mentors from Accenture and received positive feedback from the client • Analyzed 600+ member reports and conducted 10+ interviews to generate 5 personas and built customer segmentation models• Developed comprehensive rebranding and member engagement strategies with collogues from 10+ different countries, offering detailed guidance to elevate brand perception and expand membership numbers

Yilan County, Taiwan, Taiwan

• Designed courses for 2 classes of elementary school students to improve their Mandarin proficiency• Implemented revised grouping method for students aged 4-12 to enhance class participation• Gave insightful advice on reforming the classroom incentive system and improving students’ learning environment

Taipei City, Taiwan

• Led students in National Taiwan University society division to attend a 4-day conference with other prestigious universities, including Tokyo University, and Peking University, to discuss academic matters• Delegated NTU to provide a comprehensive introduction to social minorities and the methods implemented by Asian countries

Bachelor Of Arts - Ba, Foreign Languages And Literatures, 4.1

Activities and Societies: - Dean’s Award (top 5%), 2020 Spring Semester

Exchange Student, Danish Culture And Language