Sonia Dominguez Sanchez

Sonia Dominguez Sanchez Email and Phone Number

More than 20 years in Retail. Expert in C.X., Omnichannel, C.Care and C.Service. Leader in different projects on international level. Team leadership and management. Focused on performance and customer oriented process. @ CaixaBank
catalunya, catalonia, spain
Sonia Dominguez Sanchez's Location
Greater Barcelona Metropolitan Area, Spain
About Sonia Dominguez Sanchez

Professional with wide expertise on transformational projects that drive companies into a customer centric strategy.Action driven person. Passionate about Retail and people management.During the last years of my carrier I have been leading projects related to change management in order to drive retail and services companies into a customer centric strategy.I am specialiced on designing and setting up customer journeys that enhace the experience and created business growth.

Sonia Dominguez Sanchez's Current Company Details
CaixaBank

Caixabank

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More than 20 years in Retail. Expert in C.X., Omnichannel, C.Care and C.Service. Leader in different projects on international level. Team leadership and management. Focused on performance and customer oriented process.
catalunya, catalonia, spain
Website:
caixabank.com
Employees:
10367
Sonia Dominguez Sanchez Work Experience Details
  • Caixabank
    Senior Manager Of Omnichanel Customer Experience
    Caixabank Jan 2020 - Present
    Barcelona, Cataluña, España
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  • Caixabank
    Senior Manager Of New Business Model “Oficinas Store”
    Caixabank Mar 2017 - Dec 2019
    Barcelona, Cataluña, España
    View
  • Media Markt
    Head Of Communications At Media Markt Iberia
    Media Markt Jan 2016 - Mar 2017
    Barcelona, Cataluña, España
    View
  • Media Markt
    Head Of Customer Experience At Media Markt Iberia
    Media Markt Feb 2014 - Mar 2017
    View
  • Apple
    Senior Manager At Apple
    Apple Aug 2011 - Feb 2014
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  • Ikea España
    Customer Relation Manager & Local Marketing Manager
    Ikea España Apr 2007 - Aug 2011
    View
  • Carrefour
    Jefe Departamento Atención Al Cliente Y Cajas
    Carrefour Aug 1995 - Apr 2007
    View

Frequently Asked Questions about Sonia Dominguez Sanchez

What company does Sonia Dominguez Sanchez work for?

Sonia Dominguez Sanchez works for Caixabank

What is Sonia Dominguez Sanchez's role at the current company?

Sonia Dominguez Sanchez's current role is More than 20 years in Retail. Expert in C.X., Omnichannel, C.Care and C.Service. Leader in different projects on international level. Team leadership and management. Focused on performance and customer oriented process..

Who are Sonia Dominguez Sanchez's colleagues?

Sonia Dominguez Sanchez's colleagues are Ivan Espinar Espinosa, Cristina Alcaide Badia, Raúl Ros Parellada, Alfonso Tuñón Torrealdea, Rafa Guerrero, Pilar Fernandez Perramon, Andres Lijo Villa.

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