Sonia Hampson Email & Phone Number

Guildford, England, Gb

Chertsey, United Kingdom

Reading, United Kingdom

In addition to retaining responsibilities as PA to EMEA PR Director, the role was expanded to provide additional support, coordination and centralisation of significant projects across the team, working in alignment with key internal stakeholders.Being accountable for the management of regular communications to stakeholders and agency partners in order to optimise efficiency and improve visibility of focus and results.Projects on a pan-EMEA and local basis: management of overall… Show more In addition to retaining responsibilities as PA to EMEA PR Director, the role was expanded to provide additional support, coordination and centralisation of significant projects across the team, working in alignment with key internal stakeholders.Being accountable for the management of regular communications to stakeholders and agency partners in order to optimise efficiency and improve visibility of focus and results.Projects on a pan-EMEA and local basis: management of overall project timelines, identification of resources required, input into objective setting, evaluation and coordination with other teams.Centralisation of communications: management of regular communications to stakeholders and agency partners in order to optimise efficiency and improve visibility of focus and results.Ad hoc support on key PR projects: including logistics management for media events and coordination of reporting.Management of team systems: ensuring availability of key campaign content across teams and agencies, support with social media systems and managing reporting via an online media monitoring tool Show less

Reading, United Kingdom

Providing proactive personal, administrative and organisational support to the EMEA PR director (a total of 5 individuals over this period of time) and providing a central point of contact for the EMEA PR team and key internal stakeholders.Responsible for managing schedules; developing itineraries; booking flights, ground transportation, and meeting rooms; making hotel reservations; and managing short notice changes.Organising and managing on and off-site meetings with internal… Show more Providing proactive personal, administrative and organisational support to the EMEA PR director (a total of 5 individuals over this period of time) and providing a central point of contact for the EMEA PR team and key internal stakeholders.Responsible for managing schedules; developing itineraries; booking flights, ground transportation, and meeting rooms; making hotel reservations; and managing short notice changes.Organising and managing on and off-site meetings with internal and external parties, including the provision of equipment, catering, accommodation and ground transport, the taking of notes and the communication of actions. Managing large group events, including preparing cost estimates prior to events and tracking expenditure after events.Complex calendar and meeting management, including setting up internal and external meetings and calls of all sizes across various teams and time zones, along with the use of web conferencing tools.Supporting visits by international colleagues.Accountable for telephone and email management, including communicating responses where appropriate.Monitoring and actioning approval workflow within internal HR system, approving and tracking holiday requests.Creating, monitoring and approving expense reports.Overseeing all requisition activity including the creation and approval of requests and liaison with procurement and finance teams to ensure timely processing.Budgets and contracts: pivotal in providing clear reports on budget status (A&P and T&E), management of funds across a team of 10 PR managers to optimise resource use and ensure accuracy in reporting, identifying and rectifying issues resulting from geographically diverse tools, primary procurement liaison for the management of 24 agency contracts.Providing administrative support to the EMEA PR team, including providing holiday cover support to other directors and vice presidents. Show less

Slough, United Kingdom

Provided extensive diary management, coordination of EMEA and global travel arrangements along with email management for EMEA Channel Director.Responsible for the creation of new partner programme accreditation process, maintaining and enforcing processes to ensure consistency across EMEA.Provided in-depth research into worldwide partner sales and technical training, including producing formal recommendations for change, leading to the development and launch of global online… Show more Provided extensive diary management, coordination of EMEA and global travel arrangements along with email management for EMEA Channel Director.Responsible for the creation of new partner programme accreditation process, maintaining and enforcing processes to ensure consistency across EMEA.Provided in-depth research into worldwide partner sales and technical training, including producing formal recommendations for change, leading to the development and launch of global online Accountable for the management of EMEA online training launch, working with channel marketing managers on creating external communications.Successfully developed the administration process for online training, including creating policy and procedure guides to enable easy system navigation for internal staff and partners.Created and maintained partner content for website and intranet.Acted as an integral member of the global Siebel project team for partner relationship management, contributing to the achievement of partner programme criteria. Show less

Slough, United Kingdom

Reported primarily to the vice president of the Sniffer Technologies business unit and was responsible for all administrative and travel management tasks and served as primary contact within the group.Administered senior management meetings, business unit reviews and conference calls and updated diaries with internal and external appointments, establishing effective relationships at senior level through efficient meeting and diary management.Management and coordination of new… Show more Reported primarily to the vice president of the Sniffer Technologies business unit and was responsible for all administrative and travel management tasks and served as primary contact within the group.Administered senior management meetings, business unit reviews and conference calls and updated diaries with internal and external appointments, establishing effective relationships at senior level through efficient meeting and diary management.Management and coordination of new intranet project: working closely with the president of EMEA to establish timelines, content and structure of site. Show less

Slough, United Kingdom

Reported to US based global web director with accountability for the construction of international websites and liaised with developers in the US.Built international seminar, event and direct mail campaign online registration pages for all business units.Redesigned European partner area on website.Accountable for creating web content and for the daily maintenance of websites, processing changes, managing translation, generating and posting HTML coded pages and preparing… Show more Reported to US based global web director with accountability for the construction of international websites and liaised with developers in the US.Built international seminar, event and direct mail campaign online registration pages for all business units.Redesigned European partner area on website.Accountable for creating web content and for the daily maintenance of websites, processing changes, managing translation, generating and posting HTML coded pages and preparing emergency updates for websites in the event of virus outbreaks.Provided regular progress meetings, including setting timescales and deadlines for projects undertaken and ensuring clear communications with team members worldwide. Show less

London, United Kingdom

Reported to the head of Northern Europe shipping, responsible for providing extensive secretarial and administration support to three relationship managers and two vice presidents. Organised worldwide travel including arranging meetings, liaising with customers and colleagues and coordinating all customer entertainment and other events.Prepared expense reports and invoiced customers for reimbursement of legal fees.Rearranged and maintained credit filing, ensuring that… Show more Reported to the head of Northern Europe shipping, responsible for providing extensive secretarial and administration support to three relationship managers and two vice presidents. Organised worldwide travel including arranging meetings, liaising with customers and colleagues and coordinating all customer entertainment and other events.Prepared expense reports and invoiced customers for reimbursement of legal fees.Rearranged and maintained credit filing, ensuring that good order was upheld for both internal and external auditors.Performed record keeping and library maintenance, centralising and maintaining records for travel, training, holidays and sickness, along with organising and ordering relevant publications and reports for departmental use. Show less

London, United Kingdom

Promoted to senior representative’s PA and secretarial team leader.Reported to the branch administration manager and responsible for assisting two branch managers with customer complaints and high net worth clients, along with providing administration and secretarial support to a senior representative.Accompanied senior representative on appointments, gaining advanced knowledge of entire sales process.Managed and monitored workflow of four sales support assistants… Show more Promoted to senior representative’s PA and secretarial team leader.Reported to the branch administration manager and responsible for assisting two branch managers with customer complaints and high net worth clients, along with providing administration and secretarial support to a senior representative.Accompanied senior representative on appointments, gaining advanced knowledge of entire sales process.Managed and monitored workflow of four sales support assistants, including handling disciplinary issues, delegating workload and ensuring holidays and sickness were covered.Responsible for support staff development and training, including attending training courses to gain advanced technical product knowledge.Supported professional intermediaries by providing illustrations and documentation.Negotiated turnaround times and processed new business.Managed the contact between branch and head office including dealing with queries relating to products and liaising with head office to resolve complaints.Accountable for execution of ad hoc projects, including providing input on new computer software, ensuring compatibility with branch working practices and holding responsibility for training branch staff on launch. Show less

London, United Kingdom

Reported to the branch administration manager with responsibility for providing secretarial and administration support to three representatives.Processed investment and pension proposals.Managed and actioned all mail and telephone calls that did not require representative advice.Volunteered for short-term secondment to head office customer help desk, to deal with policyholder and branch queries. Undertook training courses to gain technical product… Show more Reported to the branch administration manager with responsibility for providing secretarial and administration support to three representatives.Processed investment and pension proposals.Managed and actioned all mail and telephone calls that did not require representative advice.Volunteered for short-term secondment to head office customer help desk, to deal with policyholder and branch queries. Undertook training courses to gain technical product knowledge.Performed as an elected member of a working party to drive continuous process improvement. Show less

Petersfield, United Kingdom

Demonstrated word processing, audio and copy typing skills.

Education record

London Chamber of Commerce Secretarial Studies Certificate RSA: Typewriting Stage 3, Audio Transcription, Word Processing

Education record

GCSEs - English (C) and Maths (B) RSA: Typewriting Stages 1 and 2