Sonia Chavez Email & Phone Number

Los Angeles, Ca, Us

Aliso Viejo, California, Us

• Strategic Leadership: Lead the overall strategic direction of the company, including the development and execution of business plans that align with industry trends and client needs. Spearhead initiatives that drive growth and profitability, ensuring the company remains at the forefront of the Diamond, Gem & Jewelry industry.• Client Relations: Build and maintain strong, long-term relationships with key clients, resulting in high levels of customer satisfaction and repeat business. Serve as the primary point of contact for executive-level client interactions, addressing complex challenges and providing strategic solutions.• Innovation & Technology: Introduce and integrate advanced recruiting technologies, including AI-powered tools, to streamline processes and improve candidate matching. Continuously explore new technologies and methodologies to keep the company competitive and innovative.• Financial Oversight: Manage all financial aspects of the business, including budgeting, forecasting, and cost control. Ensure financial stability and growth through careful financial planning and management.• Diversity, Equity, & Inclusion (DE&I): Champion DE&I initiatives within the company, ensuring that all recruiting and hiring practices are fair, equitable, and inclusive. Lead efforts to create a diverse and welcoming workplace culture that attracts top talent from a wide range of backgrounds.• Process Improvement: Identify and implement process improvements that enhance operational efficiency and effectiveness. Use data-driven decision-making to optimize recruiting strategies and business operations.• Secured MBE, WBE, and SB Certifications: Worked closely with business partners to successfully obtain Women Business Enterprise (WBE), Minority Business Enterprise (MBE), and State of California Small Business (SB) certifications, enhancing the company's credibility and expanding business opportunities.

San Francisco, Ca, Us

• Candidate Experience: Led efforts to enhance the candidate experience, ensuring that all interactions with Benefit Cosmetics reflected the brand's values and commitment to excellence. • Stakeholder Collaboration: Worked closely with HR, Compensation, Benefits, and Onboarding teams to streamline the talent acquisition process and improve efficiency. Provided strategic advice to senior leadership on recruitment trends and best practices, helping to shape the company's talent strategy.• Diversity Recruitment: Working with the Inclusion & Diversity Director, developed processes to ensure that hiring practices were inclusive and representative of the communities the company serves. • Full-Cycle Recruitment: Led the full-cycle recruitment process for critical corporate positions, including roles in IT, marketing, creative design, finance, R&D, and HR. Ensured that all recruitment activities were compliant with relevant laws and regulations.

Carlsbad, California, Us

• Global Talent Strategy: Directed the global recruitment strategy for GIA, managing a team of recruiters responsible for sourcing talent across education, laboratory, research, and corporate functions. Collaborated with executive leadership to align recruitment efforts with the organization's strategic goals.• Process Standardization: Standardized the Diamond Grading and Laboratory Services recruiting strategy, reducing the number of interviews-to-hire ratio and decreasing time-to-hire by 25%, while ensuring consistency and quality in the recruitment process. Developed competency-based interview questions and rating scores to ensure that candidates were evaluated fairly and objectively.• Cost Savings: Delivered significant cost savings by reducing reliance on external search firms and fully leveraging internal resources. Streamlined the recruitment process to reduce time-to-hire and improve the quality of hires.• Workday Implementation: Played a key role in the implementation of Workday Recruiting, providing business requirements, testing, and continuous feedback to optimize the system's functionality. Ensured that the system supported the needs of the talent acquisition team and improved overall recruitment efficiency.• DE&I Initiatives: As a member of the Inclusion & Diversity Committee, contributed to the development of DE&I strategies that enhanced the organization's ability to attract and retain diverse talent. Led initiatives to reduce unconscious bias in the hiring process and promote fair and equitable hiring decisions.

Carlsbad, California, Us

• Workforce Planning: Assisted with workforce planning and budget management, ensuring that recruitment activities were aligned with the company's financial goals. Developed new recruitment sources through social media, college programs, and community outreach, expanding the candidate pool.• Team Leadership: Led a team of recruiters, providing guidance, training, and support to help them achieve their goals. Conducted regular performance evaluations and implemented development plans to enhance team effectiveness.• Recruitment Metrics: Monitored and evaluated the performance of recruitment strategies and sources, using metrics such as quality of applicant pools, cost-per-hire, and time-to-fill. Used data to make informed decisions and improve recruitment outcomes.• Hands-On Recruiting: Personally managed the recruitment process for senior management positions and above, ensuring that GIA attracted top talent for its most critical roles.

Carlsbad, California, Us

• Talent Stream Development: Established a robust staffing strategy that included advertising and social media campaigns to build a strong talent stream. Focused on sourcing candidates for key positions in IT and senior management.• Candidate Assessment: Conducted in-depth assessments to determine candidate alignment with specific roles, ensuring a strong fit with the organization's needs. Collaborated with business leaders to develop, extend, and negotiate employment offers.• Onboarding: Ensured that all pre-employment requirements were completed, including background checks, offer letters, and relocation arrangements. Worked closely with HR to ensure a smooth onboarding process for new hires.

North Bethesda, Maryland, Us

• Full-Cycle Recruitment: Managed full-cycle recruitment for mid to senior-level technical and executive positions across Information Technology, Digital Commerce/Marketing, and Finance. Worked closely with senior management to determine the best recruitment methods and develop a highly qualified candidate pool.• Vendor Management: Created and implemented a vendor management process, serving as the primary point of contact for contractor needs and vendor submittals. Ensured that all vendor activities met company standards.• Hiring Initiatives: Led recruitment efforts for major hiring initiatives, including a successful campaign that added 100+ employees within three months. Played a key role in the planning and execution of these initiatives, which were well-received across the organization.• Event Planning: Managed the strategy and planning for recruitment events, such as career fairs, open houses, and user groups. Played a key role in Choice Hotels' Young Professionals Alliance, hosting monthly events that fostered career growth and networking skills.

Phoenix, Az, Us

• Start-Up Leadership: Led the day-to-day operations of a start-up Professional Employer Organization (PEO) that provided outsourced HR, recruiting, payroll, and benefits administration services. Developed business practices, client relationships, and staff management protocols.• Client Management: Managed client accounts, serving as the main point of contact for all HR, recruiting, payroll, and other outsourced services. Maintained 100% client retention and achieved profitability in the first year of business.• Service Delivery: Oversaw the full implementation and transfer of clients and their employees into the company's software system. Provided training on web payroll and ensured quality assurance across all services.

Scottsdale, Arizona, Us

• IT Division Leadership: Led the IT recruiting division, providing business development and managing client relationships. Developed and implemented recruitment strategies that successfully attracted top IT talent.• PEO Start-Up: Assisted in the start-up of a PEO division, handling software implementations for outsourced payroll, benefits, and HR services. Managed payroll processing and client accounts, ensuring smooth operations and client satisfaction.

Zurich, Zurich, Ch

• Recruitment and Account Management: Recruited IT professionals for VMS accounts and various clients, managing the entire hiring process.• Business Development: Engaged in lead generation and client meetings, resulting in recognition for exceeding quarterly goals.

• Full-Cycle Recruiting: Managed IT recruiting from sourcing to placement, while maintaining strong client relationships.• Sales Achievement: Achieved $136K in gross profit within the first five months through successful placements and client management.

Scottsdale, Arizona, Us

• Candidate Sourcing: Sourced and pre-screened candidates for key roles, including successfully filling a critical Director of IT position.• Process Improvement: Collaborated with the company president to define job requirements and streamline the recruitment process.

Us

• Branch Management: Promoted to Branch Manager, overseeing day-to-day operations and managing a team of recruiters and sales staff.• Business Development: Led sales efforts, securing contracts and managing relationships with major organizations, contributing to significant business growth.

Master Of Business Administration (M.B.A.), Business Administration, Management And Operations

Bachelor Of Arts (B.A.), Communications And Women'S Studies

Education record